In addition to the major issue described below, we now find that Argus healthcare clients who dont have a Medicare provider number will be required to revert to the old '100 point check and administrative time delays' to get certificates. (For the past 6 months HeSA has allowed ArgusConnect to issue pre-allocated 'encryption-only' certificates; a process that was simple and quick.)

Thankfully, those healthcare workers with provider numbers should be able to just apply with a simple 'one page' form and get the cert back by return mail ( ;-) ). (We will be encouraging the 26 Divisions who are working on Argus deployment projects to just arrange applications by their members in one massive wave)

From now on ArgusConnect wont be able to shield clients from the burden of application process and get certificate to clients quickly overnight as we have done up to now. In fact, with the process now being proposed by Medicare, we will revert to the process that proved absolutely unsatisfactory in the past. ie doctors will need to apply on their own behalf, they will forget to get this happening, we will then be delayed in our installation process, we wont know when a practice has received their certificate and passwords in the mail, we will find scheduling installations a nightmare and it will all become too hard for doctors.

Unless this is significantly smartened up I believe that ArgusConnect will be forced to provide an optional alternative PKI process for situations where Medicare Australia certificates are just too hard or cumbersome to arrange.

-------------------------------
Ross Davey
CEO
ArgusConnect Pty Ltd
Ph:  03 5335 2220
Mob: 0417 548608
Web: www.argusconnect.com.au
-------------------------------



Ross Davey wrote:
Government Drops the Ball on Healthcare e-security

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* *

Since the moving of Medicare Australia away from the health portfolio into the Human Services portfolio, we have been told that support for development, deployment and technical support for use of PKI in the health sector has been dropped for any applications other than those that support Medicare-related business. I am told that Medicare Australia no longer will invest resources in supporting the use of their PKI infrastructure for strictly healthcare-related applications. Medicare will simply concentrate on use of PKI for Medicare ‘core business’; which is interpreted to mean insurance-related applications.

This leaves initiatives that have adopted HeSA PKI for security in clinical areas out in the cold and largely unsupported both technically and strategically.

HeSA, the organisation that established an infrastructure for deploying PKI certificates, certificate tokens and also negotiated and oversaw the Certification Authorities and registration process, has been absorbed back into Medicare Australia and told to focus on ‘core business’.

There are quite a number of initiatives around Australia that have adopted HeSA’s PKI technology in healthcare environments on the understanding that this would be the anointed mechanism for encrypting health data and for applying digital signing. They now find that unless the application is related to Medicare claiming, their initiatives are receiving minimal support, they cant get answers to important and urgent technical matters, and they cant be assured that the infrastructure will continue to be provided.

-------------------------------
Ross Davey
CEO
ArgusConnect Pty Ltd
Ph:  03 5335 2220
Mob: 0417 548608
Web: www.argusconnect.com.au
-------------------------------
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