(I am sending this again as it did not come though on the list - to me
anyway!) 

Dear All,
Assuming that the message generators (Path, DI, AHS etc) receive ACKs
from GP software (not download software) , I am interested to hear views
on what the process around responding to the non acknowledged messages
might look like (e.g at the Pathology Lab end).
 
Given that Surgeries close from time to time and servers may be turned
off, GPs may be on leave and not clear their holding area etc. So how
long would Path companies wait until they contacted the surgery in
response to non acknowledged messages? Would the Path providers rank
their tests by importance (a sort of non-ACK retention time before
action protocol)? What would the action be? Would the system generate a
hard copy report to be posted thus discharging the companies
responsibility? Even if this did happen would the GP still get to see
the result? 

Chris Scott

Chief Information Officer

Hunter Urban Division of General Practice

Tel: 02 4925 2259

Mobile: 0413 945 564

Help Desk: 02 4929 1000

http://www.hudgp.org.au <blocked::http://www.hudgp.org.au/>  

 
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