On Wednesday 21 March 2007 10:01, Chris Scott wrote:
> Given that Surgeries close from time to time and servers may be turned
> off, GPs may be on leave and not clear their holding area etc. So how
> long would Path companies wait until they contacted the surgery in
> response to non acknowledged messages?

I like to keep things simple and predictable.
If I was a path provider, I would have a messaging system that let's the GP 
poll the messages instead of actively sending them out.

If a message has not been polled in a certain time span, I would simply print 
it out and send it by mail as it was traditionally done - there are no 
further safeguards with mailed pathology results after all (eg they never 
were sent by certified mail)
For urgent results not polled same day I would phone.

This actually seems the way my current preferred path provider does it for us

Horst
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