all good questions which I will ask the people from Mediocre next Friday
when they come and see us - they made an appt with my pm to discuss
their 'wonderful new initiative'
N
john hilton wrote:
On Friday 13 April 2007 7:41 am, Simon James wrote:
I've dredged out some questions and comments from previous posts relating
to this subject (hopefully the context is obvious):
Q) How many more? What is the minimum number and what is the maximum
number of keystrokes that specialists' staff will have to enter?
Q) Why only on the next working day and not within the next minute? What
prevents payment within the next minute?
Q) As a patient, how do I know that my consultation details (demographics,
medicare no, Items claimed, etc) are not being harvested at the POS by
an Insurance Company affiliated with the bank?
Comment) Also one of the set of keystrokes is obviously the item number, so
there is lots of potential for data entry errors, and there is no
information about how they'd be handled. Do you need the patient to swipe
their card again, as its obviously the confirmation that the patient is
involved in the process?
Comment) What is missing from this list is where the patient pays the gap
or some lesser portion of the bill: this is neither a "paid patient claim"
nor an "unpaid account" as described on the Medicare page. Presumably the
patient pays the gap, possibly by credit or debit card (one swipe) and then
swipes his or her Medicare card to get the Medicare benefit cheque
generated (2 swipes).
Comment from me) I note that this week, NAB joined CommBank as the (only
2?) banks signed on for the scheme.
Does anyone have any more to add?
Thanks,
Simon
Q- double-entering (medicare claim/payment, practice software)
Q- home & nursing home visits.
Q- card not available
Q- signing, patient unable to sign
jh
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