On 30/07/2007, at 11:28 AM, Mike Levick wrote:
Hi All - my first use of this list so I don't know if the below is
appropriate but if someone can steer me in the right direction. I
am running Pracsoft 3.6.5 on Windows 2000 and have recently changed
my antivirus from AVG to Bitdefender. The problem is that on some
of my workstations, when I install Bitdefender over the Pracsoft,
then every time I boot up Pracsoft (after I enter my password)
windows installer tries to run HCN InstManager and install
something from the disc and no matter what I do I can't stop it.
Once I cancel through all the pop up install screens then Pracsoft
works fine, but it is a pain in the butt esp when logging in
remotely. HCN of course are telling me it is a Bitdefender problem
and BitDefender aren't responding to my emails. Any ideas????
Try recursively opening up the security on HKEY_LM\Software\Health
Communication Network.
Are you are using the Internet Security version? We find all of these
generally more trouble than they are worth, compared to a lightweight
A/V like NOD32, the Windows firewall (behind a properly configured
NAT router which is the primary firewall), and sensible usage.
No you can't mandate sensible usage but you really can't protect
against it completely either in the Windows world.
Good luck,
Peter.
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