the problem is the missing executable bit for the
/var/atlassian/application-data/jira/log/ directory. In UNIX-like operating
systems, directories must have the x-bit set in order for users to "enter"
those directories or work with files inside those directories.
You should be able to fix the issue by running the following commands as
chmod 0755 /var/atlassian/application-data/jira/
chmod 0750 /var/atlassian/application-data/jira/log/
Also read the following pages to understand the problem better:
On Thursday, 15 September 2016 10:17:53 UTC+2, Rulas Mur wrote:
> Here are the requested commands:
> # namei -l /var/atlassian/application-data/jira/log/atlassian-jira.log
> f: /var/atlassian/application-data/jira/log/atlassian-jira.log
> dr-xr-xr-x root root /
> drwxr-xr-x root root var
> drwxr-xr-x root root atlassian
> drwxr-xr-x root root application-data
> drwx------ jira root jira
> drw-rw---- jira nxlog log
> -rw-rw---- jira nxlog atlassian-jira.log
> # ps -ef | grep nxlog
> nxlog 994 60950 0 Sep13 pts/0 00:00:00 nxlog -f
> root 8567 60950 0 10:09 pts/0 00:00:00 grep --color=auto nxlog
> root 45545 44630 0 Sep14 ? 00:00:39 /usr/bin/nxlog -f -c
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