On May 19, 8:54 am, Derik DeLong <[email protected]> wrote:
> Not that I should butt in, but I don't see the point of disallowing
> users from using Growl with applications other than the whitelisted
> applications.  I could understand an admin wanting a white list that
> limits the number of Growl alerts, reducing user tickets.
>
> However, if a Growl supporting application is installed in the system
> (which I would expect would require administrator access to install in
> the first place), what's the reasoning behind restricting a user from
> viewing its Growl alerts?  

Like I said, it doesn't really matter because with the whitelist in
place, if an admin wants to block access to Growl entirely but
maintain the white listed alerts, it's just a matter of blocking
access to the Growl Preference Pane, which is trivial and takes the
burden off of the Developers, leaving it up to the admin to decide
whether they want the user to be able to configure more Growl
settings. So no, I don't disagree with you Derik. However, I would
advocate that the whitelist allow for setting the alert style and
stickiness so that if the admin does decide to block access to the
Growl System Preference Pane they can also ensure that the alerts are
consistent from user to user (or that they can change the style or
stickiness centrally without having to touch each machine).

As far as apps that support Growl being installed by an admin - let's
just say that some apps support Growl alerts in a meaningful way,
others in an annoying and distracting way (this is all subjective of
course). All it takes is one essential app with a poor Growl
implementation (Adobe) and therefore it's easy to turn thumbs down on
Growl as a whole. For example, there's some apps that will literally
fill your screen with sticky Growl alerts of a repeated message. Bad
behavior. As an admin, I'd like to keep that app, but manage its
ability to use Growl. If the app were essential, and I had to choose
between it and Growl, I'd probably choose the app. That's the whole
point of this discussion / feature request- not to have Growl fall
victim to one vendor or programmer's poor use of it.

The information it would publish via Growl
> is just accessible within the application itself, so the only thing
> you'd accomplish is making it harder for users to be informed about
> data they already have access to.
>
> Unless I'm missing something.  (This is all from the perspective of
> someone who regularly works in managed environments.)
>
> On Wed, May 19, 2010 at 3:59 AM, Peter Hosey <[email protected]> wrote:
> > On May 18, 2010, at 21:22:20, Chris Forsythe wrote:
> >> This overrides one of our main goals, giving users the control. I'm ok 
> >> with a white list, but the end user must have control.
>
> > I think the rules are different in a managed environment. It's not the 
> > user's computer, it's (effectively) the admin's, so it's the admin who 
> > should have control.
>
> > The user needs to have *some* control, such as the ability to disable 
> > certain notifications and to customize their display to their taste, but 
> > when there is an admin, the admin should have the power to set whatever 
> > limits they see fit, including an exclusive list of applications allowed to 
> > post Growl notifications. Allowing the user to override such a list 
> > undermines that power.
>
> > So, I think Growl should simply obey the whitelist, at least when it is 
> > enforced, and display (one way or another) that there is one.
>
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