You didn't send it to *that* thread. Which is important for us. This list
has excellent searching features, so if someone else runs into your same
problem and searches, they'll run into that thread. Which right now will
look like the ball is in your court. Which currently, it still is.

Keep in mind that this list is simply a group of people who volunteer to try
to help with the Growl Project, and that's it. Nobody is paid to support
Growl, it's not a corporation or a company that makes money. Simply put, you
are dealing with people who are doing this because they want to. Do not take
that for granted, at any point if someone decides they don't like the way
you say xyz thing, then they are not required to respond to you in the
slightest.

Please continue the original support thread. Keep in mind that we have not
seen anything from you since the 14th there, and the only other thing from
you is this pretty obnoxious thread today. I expect that if you wish to
continue this, then you'll respond to that thread and keep it polite. Both
Peter and I have responded on that thread, and I intend to continue as long
as things are nice. I will not allow for the same tone you started the
thread here with to continue in that thread.

Do yourself a favor. Go outside for 10 minutes and take a break, and then
respond. If you smoke, it might be a good opportunity to do so (unless you
are quitting, in which case, good luck!). Either way, let's end this thread.
It's not useful to anyone at this point.

Chris

On Tue, Feb 22, 2011 at 4:42 PM, JaykeAS <[email protected]> wrote:

> I "did" send in a screen shot when I read that thread when it was
> posted, and have been waiting a response. I already stated that when I
> try to install Growl it says to contact customer service, then I took
> a screen shot of what it said, then I posted it here in the forums.
>
> On Feb 22, 2:35 pm, Christopher Forsythe <[email protected]> wrote:
> > It looks to me like you're getting help. You just didn't respond to that
> > thread.
> >
> > Let's set this straight, right now. We are not Prowl. We'll help you, but
> > you have to help yourself. Not responding to that email means you aren't
> > helping yourself. You had that response since the 14th, it is now the
> 22nd.
> > You are at fault here.
> >
> > Lose the attitude, and respond to that thread. Do not reply to this
> thread
> > any further, or I will remove you from this list, and your sole form of
> > support will be via the Prowl developer. I will not have anyone on this
> list
> > berated because of your inaction to respond to a reasonable request for a
> > problem you are having getting Growl installed.
> >
> > We are not affiliated with the Prowl application, other than they use
> Growl
> > and we know the developer. We do not make any money from his application,
> > and we do not deserve to be treated like garbage you would throw on the
> > street. Lose the attitude or just don't respond. This isn't worth the 3
> > bucks you didn't even pay us.
> >
> > Chris
> > Growl Project Lead
> >
> > On Tue, Feb 22, 2011 at 4:28 PM, Jaycob Anthony Simmons <
> >
> >
> >
> > [email protected]> wrote:
> > > I've already sent in screen shots and attachments and still haven't
> gotten
> > > any help
> >
> > > On Feb 22, 2011, at 2:23 PM, Josh wrote:
> >
> > > a link would've worked just as well:
> > >http://groups.google.com/group/growldiscuss/browse_thread/thread/e15d.
> ..
> >
> > > do you fancy replying to the later questions in that thread?
> > > bit hard to help you if you don't ;)
> >
> > > josh
> >
> > > On 22 Feb 2011, at 22:01, Jaycob Anthony Simmons wrote:
> >
> > >> On Feb 22, 2011, at 1:52 PM, Rudy Richter wrote:
> >
> > >> what do you mean by "doesn't install properly"? explain what you're
> > >> doing to install it and what happens.
> >
> > >> where did you send said "reports and computer details"?  i don't see
> > >> any previous post from you on this list.
> >
> > >> -rudy
> >
> > >> On Feb 22, 4:25 pm, JaykeAS <[email protected]> wrote:
> >
> > >>> My Prowl doesn't work properly with my iPhone or other Apple
> computers
> > >>> because the Growl program on any of my macs doesn't install properly.
> > >>> And after sending in different reports and computer details and
> > >>> diagnostics, I'm still sitting here with no solution. This is not the
> > >>> first time I've tried to get help with Growl.
> >
> > >>> On Feb 22, 1:14 pm, Rudy Richter <[email protected]> wrote:
> >
> > >>>  Being that The Growl Project has nothing to do with Prowl your
> > >>>> complaint and demand for refund is being sent to the wrong group of
> > >>>> people.
> >
> > >>>  you have also failed to state what issue you are having with Growl
> on
> > >>>> your Mac, which greatly decreases the chances that anyone will
> > >>>> actually help you with your "problem".
> >
> > >>>  -rudy
> >
> > >>>  On Feb 22, 3:48 pm, JaykeAS <[email protected]> wrote:
> >
> > >>>  This is the Email I sent in to the Prowl company:
> >
> > >>>  "I've been trying to use Prowl, but I can't for some reason because
> of
> > >>>>> the fact that there's something wrong with Growl on my Mac, and I
> > >>>>> can't fix it. I've contacted the Growl company, and they haven't
> taken
> > >>>>> any action. I want my money back."
> >
> > >>>  I want Growl to do something about this.
> >
> > >>>  Jaycob Simmons
> >
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> >
> > >> <1.tiff>
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