Looks like a firewall issue to me. Do you have a set of ports open on the server for data channel connections? If you have done that already, you have to set that port range either in the server command line using ‘-port-range startport,endport’ or set set the environment variable GLOBUS_TCP_PORT_RANGE (GLOBUS_TCP_PORT_RANGE=startport,endport).
On Mar 14, 2016, at 10:46 AM, Irena Johnson <ijohn...@pppl.gov> wrote: > Dear Globus User Support, > > Our collaborator is having problem copying a file via command > "globus-url-copy". > Please see below. > > > > > It hangs up after this: > > [nthoward@cmodws87 ~]$ globus-url-copy -v -dbg -nodcau > file:///home/nthoward/281948_CMOD.REQUEST > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST > Source: file:///home/nthoward/ > Dest: gsiftp://transpgrid.pppl.gov/~/incoming/ > 281948_CMOD.REQUEST > debug: starting to put > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST > debug: connecting to > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST > debug: response from > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > 220 transpgrid2.pppl.gov GridFTP Server 7.20 (gcc64, 1420641370-85) > [Globus Toolkit 6.0] ready. > > debug: authenticating with > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST > debug: response from > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > 230 User tr_nhoward logged in. > > debug: sending command to > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > SITE HELP > > debug: response from > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > 214-The following commands are recognized: > ALLO APPE REST CWD CDUP DCAU EPSV FEAT > ERET MDTM STAT ESTO HELP LIST MODE NLST > MLSC MLSD PASV RNFR MLSR MLST NOOP OPTS > STOR PASS PBSZ PORT PROT SITE EPRT RETR > SPOR MFMT SCKS TREV PWD QUIT SBUF SIZE > SPAS STRU SYST RNTO TYPE USER LANG MKD > RMD DELE CKSM DCSC > 214 End > > debug: sending command to > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > FEAT > > debug: response from > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > 211-Extensions supported > HTTP > DCSC P,D > MFMT > AUTHZ_ASSERT > MLSR > MLSC > UTF8 > LANG EN > DCAU > PARALLEL > SIZE > MLST > Type*;Size*;Modify*;Perm*;Charset;UNIX.mode*;UNIX.owner*;UNIX.uid*;UNIX.group*;UNIX.gid*;Unique*;UNIX.slink*;X.count; > ERET > ESTO > SPAS > SPOR > REST STREAM > MDTM > PASV AllowDelayed; > 211 End. > > debug: sending command to > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > SITE CLIENTINFO scheme=gsiftp;appname="globus-url-copy";appver="9.18 > (gcc64, 1448068506-85) [unknown]"; > debug: response from > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > 250 OK. > > debug: sending command to > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > TYPE I > debug: response from > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > 200 Type set to I. > > debug: sending command to > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > DCAU N > > debug: response from > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > 200 DCAU N. > > debug: sending command to > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > PASV > > debug: response from > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > 227 Entering Passive Mode (192,55,106,199,164,70) > > debug: sending command to > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > ALLO 348 > > debug: response from > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > 200 ALLO command successful. > > debug: sending command to > gsiftp://transpgrid.pppl.gov/~/incoming/281948_CMOD.REQUEST: > STOR ~/incoming/281948_CMOD.REQUEST > > > > Thank you, > Irena