Call Jordan Kavanagh at:
Yamaha Motor Corporation, USA
6555 Katella Avenue
Cypress, CA 90630
(800) 88-YAMAHA (1-800-889-2624)
(714) 761-7300
(714) 761-7559 (fax)
He personally informed me of the offer back in January last year. The cost
for labor and parts was to be picked up by Yamaha. Of course this was just a
verbal offer. Yamaha could change their offer or end it whenever they like.
I would say almost all those that have had the HU replaced since then,
including me, had the labor provided free as well. Don't settle for anything
less. Go elsewhere if your dealer won't cooperate.
Joe.
-----Original Message-----
From: Walt Garcen [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, July 24, 2001 11:17 AM
To: [EMAIL PROTECTED]
Subject: ABS coverd but not labor
I guess the battle has begun. I was hoping to avoid it. I just heard from
Battley Cycles in Gaithersburg, MD. Yamaha will
cover the ABS HU, but not the labor. I asked them why some owners had the
labor covered and some not. The tech said there
was nothing he could do. He said I would have to convince Yamaha myself and
he gave me the customer service number. I
asked for the regional rep's number but he wouldn't give that to me. I've
tried calling Yamaha USA but their line is
perpetually busy (it's lunch time here in the east - I will try them again
later). If I recall, John Schaff had his done at
Battley's. Have any others out there had their work done in the Baltimore
Washington DC area? If you had to convince
Yamaha to cover the labor costs, whom did you speak with? Does anyone have
the phone number for the Mid-Atlantic regional
Yamaha rep?
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