Sharon Ewing
Kewing Enterprises
Training, Support and Sales
Austin, Texas
Phone: 512-340-0062
Fax: 512-369-1854
Email: <mailto:[email protected]> [email protected]
Web: <http://www.kewing.com> http://www.kewing.com
From: Sharon Ewing [mailto:[email protected]]
Sent: Sunday, September 06, 2009 10:43 AM
To: 'Al Puzzuoli'
Subject: RE: [GW-Booksense] Randomly Corrupted SD Card?
Good morning, Al, I haven't yet had this happen with the BookSense, but I
have had it happen to the Victor Reader Stream, and Have also had customers
have it happen as well. There doesn't seem to be any theory about it accept
for those who think it could be a glitch that happens when the unit is
removed from the computer without using the "Safely Remove Hardware"
feature. There is also the same theory you put forward which is the "flaky
or bad" SD Card and formatting is the only solution.
Warm Regards,
Sharon
Sharon Ewing
Kewing Enterprises
Training, Support and Sales
Austin, Texas
Phone: 512-340-0062
Fax: 512-369-1854
Email: [email protected]
Web: http://www.kewing.com
From: Al Puzzuoli [mailto:[email protected]]
Sent: Sunday, September 06, 2009 9:34 AM
To: [email protected]
Subject: [GW-Booksense] Randomly Corrupted SD Card?
Hello,
Just had a somewhat harrowing experience with the Booksense, and am trying
to understand what happened and why.
I am using a Booksense standard with beta 1.1 firmware, and the 2 GB card
that shipped with the unit. Last night, all was well. I was listening to an
NLS book with the unit plugged into AC power. Before going to sleep, I
pressed pause, and then powered off the Booksense.
This morning, upon turning it on, I was greeted with the "SD card not
detected" message. Upon inserting the card into my computer, I found that
the card had been corrupted. According to Windows, it was an unformatted
device. I did a full, unconditional format in Windows, and then let the
Booksense reformat the card and recreate its folder structure.
For the moment, the card is working again and all is well. Luckily, I didn't
lose any data of value, just some NLS and Bookshare titles which can be
downloaded again easily enough.
Has anyone seen this issue before? At this point, I'm uncertain how to
determine whether I'm dealing with a flaky card, a glitch in the firmware,
or what?
Thanks for any thoughts,
Al
No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.409 / Virus Database: 270.13.79/2348 - Release Date: 09/06/09
05:51:00
