Hi, try leaving the battery out for a few minutes, thyen reattach it.
On Jun 19, 2010, at 11:47 AM, Kerry MacDonald wrote:

> Hi. Does anyone have any ideas about this? My booksense was fully charged and 
> working fine. I went into my recorded files and chose one to play, it was one 
> I didn't need so I hit the deletekey, the sense made a funny noise and then 
> locked up. I took the battarie out several times, and it did not help. I then 
> hit the reset button, and then had my partner try it nothing. I pluged it in 
> while having the batarie out, nothing. Any suggestions?
> Kerry
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