i had the same problem. except with me when i clicked on install with speech it would just go back to the setup screen and start the install again. i had already uninstalled the 7.0 beta from the add remove but the 7.01 would not install until i used the emergencey removal tool. ----- Original Message ----- From: jim grimsby Jr. To: 'EVAN REESE' Cc: [email protected] Sent: Saturday, November 15, 2008 6:39 PM Subject: RE: Unable to Install 7.01
I would recommend that you try downloading the upgrade file again. It sounds like it might be a corrupt download. You might also want to use the emergency removal tool, and remove the version of window-eyes you currently have, and reinstall it, and then run the upgrade again. These are just guesses, because I have not seen this particular problem. when installing window-eyes 7.01, or any other version for that matter. I hope it helps. From: EVAN REESE [mailto:[EMAIL PROTECTED] Sent: Saturday, November 15, 2008 5:17 PM To: [email protected] Subject: Unable to Install 7.01 Hello, I'm a bit behind I admit, but I have tried twice so far to install version 7.01 without success. I installed 7.0 correctly, but I keep getting a message saying that it has been determined that I cannot install 7.01 with the existing version of Window Eyes that I have. The only option I get is the okay button. When I hit the okay button to abort the installation of 7.01, I get a message from Windows telling me that the program did not install properly and asking me if I want to install using recommended settings, the program has installed correctly, or close the box. The first time I just closed the box. The second time I chose install with recommended settings, but nothing happened that I could hear. I'm definitely running version 7.0 though. I am sure of that. I have two SMA's remaining, although 7.01 isn't supposed to use one anyhow. Anyone got any ideas as to what is going on? The GW Micro site says I already own 7.01 when I check via the update section in the help menu. Thanks for any suggestions. I'd like to finally get up do date. Evan If you reply to this message it will be delivered to the originalsender only. If your reply would benefit others on the list andyour message is related to GW Micro, then please consider sendingyour message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the searchform at the bottom of the page. If you wish to unsubscribe from this list, send a message [EMAIL PROTECTED] and include leave gw-info in the body of the message. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search form at the bottom of the page. If you wish to unsubscribe from this list, send a message to [EMAIL PROTECTED] and include leave gw-info in the body of the message. __________ NOD32 3615 (20081115) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search form at the bottom of the page. If you wish to unsubscribe from this list, send a message to [EMAIL PROTECTED] and include leave gw-info in the body of the message.
