Hi, all. You may remember that I had WE 7.01, and last Monday my system
crashed and the sound card got muted, and even after we unmuted it,
Window-Eyes couldn'tinitialize or some such thing, so we uninstalled it.
While my husband was uninstalling it (since I didn't have speech), he saw
something about Window-Eyes 5, so he uninstalled that too. The latest CD I
had was for version 6, so I installed that, and it's been working okay,
except it wanted to send error reports for some reason.
So while I'm waiting for the 7.01 CD I ordered yesterday, I thought I'd see
if I could clean up my WE problems. I changed WE to not start
automatically, but I noticed it was still in the startup programs. I'm
almost positive that I've removed programs from the startup that I didn't
want to start automatically, so decided to try it with WE. Big mistake!
When I rebooted, I couldn't get WE to run. My husband tried to uninstall it
so I could reinstall it, but it wouldn't uninstall. We finally thought we
got it uninstalled, but when I put in the 6.0 CD, it detected another
version. It said if I wanted to install over it, there would be no speech
during the installation, so my husband read me the prompts, and we got to a
place where it couldn't continue the installation, saying it couldn't
install version 6 over whatever I had of this mysterious version 5 that it
thought I had. We ran the emergency removal, and it didn't work the first
time for some reason, but we finally got it removed, and I got version 6
re-installed. But apparently even the emergency removal utility isn't
removing something, because I still got the message that Window-Eyes was
already running. I still see Window-Eyes in startup programs, even though
I've told it not to start automatically. And I took a look at the msconfig,
and it's checked to start there. When this computer was built, I think it
was version 5 that I had the builder install on it, and I've just been
installing over it with each upgrade. But I would like to start with a
truly clean slate when my 7.01 CD gets here, so that my system knows there's
really only one Window-Eyes. I'm wondering if there's anything else we
should do besides using the removal utility, before installing 7.01 when it
gets here. I just can't figure out why my system thinks WE is already
running, and why it's suddenly making occasional comments about version 5,
which I haven't had for a million years.
Peggy
http://kernsac.livejournal.com/
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