Hi Peter,

I think you've mentioned in earlier messages to the list that you're
currently running Window-Eyes 6.1.  You can only install the
downloadable upgrade if you're running version 7.0 or higher.  So you
will need to contact GW Micro to order a CD for version 7.1 to enable
you to upgrade.  I hope this helps.

Regards Steve.

On Wed, 8 Jul 2009 18:16:51 -0500
Peter Wolfe <[email protected]> wrote:
>     I recently put in my cerial number into the upgrade section on the
> window-eyes section of the GW-Micro official home page found at
> http://www.gwmicro.com. I hit on the upgrade link where the typical
> run or save as dialogue box popped up. I went through the progression
> of the percentages for my upgrade. Then, the second run as dialogue
> box appears without fail, then things went sour. A new dialogue box
> pops up telling me in part
>     " This upgrade cannot be  ran on your upgrade"
> hite okay to abort
> okay button
> note: it's not exact but close enough to it. Thanks for any help you can give

Regards Steve
Email:  [email protected]
MSN Messenger:  [email protected]
Skype:  steve1963

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