Peggy,
I can honestly say I've never seen this before. Based on your
description, though, I have a couple of ideas as to what may be
happening. First of all, did you, at any time, use the Homer layout from
Script Central? If so, uninstall it. The layout also modifies all of
your sets, and the only way to remove said changes is to completely
reset your Window-Eyes profile. To do this, open c:\program files\gw
micro\window-eyes\users.bak. Copy the "default" folder found in this
directory to %appdata%\GW Micro\Window-Eyes\users. Restart Window-Eyes,
and let me know if that fixes the problem.
Regards,
Steve
On 9/30/2009 8:18 PM, Peggy Kern wrote:
Hi, all. We recently got a netbook, and Window-Eyes worked well with
it (it's a Toshiba, I forget which model). Anyway, I could arrow
around and hear all my menus and stuff, just like on a big computer.
I upgraded to Window-Eyes 7.11 right before leaving on vacation, so
didn't have time to test the upgrade with the computer. When we got
to our destination, we discovered that our netbook didn't have an
internal modem, so we went out and bought one, along with a CD rom to
install it. (We only had access to dial-up at our location.) When I
was finally able to get online with the netbook, I discovered that the
commands that had previously worked no longer worked. I couldn't jump
to the top of a list of messages and arrow down the list. If I tried
to do so, I'd hear just the current message, and then folders and
contacts and things like that. Since I had done so many upgrades and
installations and stuff, I just dealt with it as best I could until I
could come home and see how WE 7.11 behaved on my regular computer,
and how the netbook behaved on a wireless connection. Well, 7.11
works great on my desktop, but it still has the same problem on the
netbook; or rather I still have the same problem with the netbook. I
had my sighted husband watch me arrowing up and down what should have
been a list of messages, but they weren't scrolling. And the weird
thing is that when I'd tab over to Window-Eyes, it would just say
"Window-Eyes", and not say anything about anything being active or any
files being associated with anything. A port setting in Outlook
Express had also gotten changed, and that I was able to fix. But I'm
not quite sure what to do next. My husband saw that the arrows
weren't making the messages scroll, or whatever they do. And when I'd
right click on a message, he'd see the context menu, but WE would read
totally unrelated things as I arrowed up and down with the context
menu. So I don't know if this is a WE problem, an Outlook Express
problem, a netbook problem, or problem with one of its settings. Or
maybe a whole bunch of stuff got corrupted somehow. Another thing
I've noticed is that, before I open Outlook Express, the arrow keys
seem to work fine; but once I open O.E., the arrow keys stop
working. And if I try to use control-f to forward a message from
within the message, I get the find dialog; I have to use that command
from outside the message. If I hit C to go to edit boxes and stuff,
it just says "no combo box". If I hit X to look for text, it says "no
checkbox". I thought maybe I had the JAWS keyboard enabled, but it
shows standard.
Does anyone have any thoughts on how to unscramble this mess?
Should I reinstall WE and see if it will read enough to help me fix
everything else? Should I go through and re-associate all the
programs I use with WE, so that it knows it's supposed to be
associated with something? Or should I assume it's a netbook problem
that's causing WE to do what it's doing? I'm just not sure where to
start in unraveling this mess.
Peggy
http://kernsac.livejournal.com
http://facebook.com/kernsac
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