Thanks, I think I did use the Homer Layout thing. I'll see if I can get rid
of it without breaking anything else.
Peggy
http://kernsac.livejournal.com
http://facebook.com/kernsac
----- Original Message -----
From: "Stephen Clower" <[email protected]>
To: "gw-info-gwmicro.com" <[email protected]>
Sent: Wednesday, September 30, 2009 6:33 PM
Subject: Re: A weird problem, maybe partially Window-Eyes related, maybe not
Peggy,
I can honestly say I've never seen this before. Based on your description,
though, I have a couple of ideas as to what may be happening. First of
all, did you, at any time, use the Homer layout from Script Central? If
so, uninstall it. The layout also modifies all of your sets, and the only
way to remove said changes is to completely reset your Window-Eyes
profile. To do this, open c:\program files\gw micro\window-eyes\users.bak.
Copy the "default" folder found in this directory to %appdata%\GW
Micro\Window-Eyes\users. Restart Window-Eyes, and let me know if that
fixes the problem.
Regards,
Steve
On 9/30/2009 8:18 PM, Peggy Kern wrote:
Hi, all. We recently got a netbook, and Window-Eyes worked well with it
(it's a Toshiba, I forget which model). Anyway, I could arrow around and
hear all my menus and stuff, just like on a big computer. I upgraded to
Window-Eyes 7.11 right before leaving on vacation, so didn't have time to
test the upgrade with the computer. When we got to our destination, we
discovered that our netbook didn't have an internal modem, so we went out
and bought one, along with a CD rom to install it. (We only had access
to dial-up at our location.) When I was finally able to get online with
the netbook, I discovered that the commands that had previously worked no
longer worked. I couldn't jump to the top of a list of messages and
arrow down the list. If I tried to do so, I'd hear just the current
message, and then folders and contacts and things like that. Since I had
done so many upgrades and installations and stuff, I just dealt with it
as best I could until I could come home and see how WE 7.11 behaved on my
regular computer, and how the netbook behaved on a wireless connection.
Well, 7.11 works great on my desktop, but it still has the same problem
on the netbook; or rather I still have the same problem with the
netbook. I had my sighted husband watch me arrowing up and down what
should have been a list of messages, but they weren't scrolling. And the
weird thing is that when I'd tab over to Window-Eyes, it would just say
"Window-Eyes", and not say anything about anything being active or any
files being associated with anything. A port setting in Outlook Express
had also gotten changed, and that I was able to fix. But I'm not quite
sure what to do next. My husband saw that the arrows weren't making the
messages scroll, or whatever they do. And when I'd right click on a
message, he'd see the context menu, but WE would read totally unrelated
things as I arrowed up and down with the context menu. So I don't know
if this is a WE problem, an Outlook Express problem, a netbook problem,
or problem with one of its settings. Or maybe a whole bunch of stuff got
corrupted somehow. Another thing I've noticed is that, before I open
Outlook Express, the arrow keys seem to work fine; but once I open O.E.,
the arrow keys stop working. And if I try to use control-f to forward a
message from within the message, I get the find dialog; I have to use
that command from outside the message. If I hit C to go to edit boxes
and stuff, it just says "no combo box". If I hit X to look for text, it
says "no checkbox". I thought maybe I had the JAWS keyboard enabled, but
it shows standard.
Does anyone have any thoughts on how to unscramble this mess?
Should I reinstall WE and see if it will read enough to help me fix
everything else? Should I go through and re-associate all the programs I
use with WE, so that it knows it's supposed to be associated with
something? Or should I assume it's a netbook problem that's causing WE to
do what it's doing? I'm just not sure where to start in unraveling this
mess.
Peggy
http://kernsac.livejournal.com
http://facebook.com/kernsac
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