Here, here. I find the times when I have worked with the GWMicro staff quite a pleasure. I haven't enjoyed the same great experience with all assistive technology companies. Without naming names, there are those that are more interested in promoting marketing hype than solving customer service issue. I wish everyone on this list a joyous holiday season whatever holiday you celebrate. ----- Original Message ----- From: Tactile Display To: gw micro Sent: Friday, December 04, 2009 8:48 AM Subject: New Version of Window-Eyes
some people are bored, others have nothing better to do, and stilll others just like to complain. GW Micro must consider near-term events before they make a program release. Software vendors are constantly upgrading their products, and those upgrades may "break" accessibility. So which products should GW deal with? Microsoft in January 2010 will release Office 2010; so should GW wait for it? Skipe just released a new version; should GW support it? What about iTunes? We all have our favorite bugs, big and small, but GW must address those that affect most users, not a particular bug unique to a particular program, computer system, or individual. Notice that GW is trying to address users needs: Didn't they just hire a full-time script writer? So be patient, and be helpful. GW logs valid bugs and shortcomings, and puts them all on a big list (well, database) so they can be addressed. Concrete suggestions are always welcomed. So go forth and list your bugs and wishes. Here is an example of a valid oversight in Window-Eyes 7.11: It falls short of good support for Office 2007 because "content controls" are not adequately supported. That means that Cover Pages and other nifty features in Office 2007 can't be used. (Who knows what will be different in Office 2010.) BTW: FS doesn't support them either. Peter Duran If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search form at the bottom of the page. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-info in the body of the message. __________ Information from ESET NOD32 Antivirus, version of virus signature database 4661 (20091204) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search form at the bottom of the page. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-info in the body of the message.
