Hi John, Very unpredictably, WE will not read the list of messages in Outlook (any version). this is a known problem that I and many others have reported to WE support long ago, so I don't know why it was not mentioned to you.
the only work around I know of is to stop and restart outlook; sometimes 5 or 6 times (as another poster on here just said), before it will suddenly start reading one of the times. Mine stopped having this problem a couple months back, and so I figure it's an incompatibility with a setting or some program, but who knows. since it can't be made to happen on demand, reliably, it's hard for them to track down. those who can make it happen can seldom part with their system to send it to them for analysis. If it happens to you all the time, and your work can spare you an extra pc, perhaps you could contact support about sending them your pc? hth, Chip -----Original Message----- From: John Riehl [mailto:[email protected]] Sent: Tuesday, January 12, 2010 7:01 PM To: gwinfo Subject: problems with outlook-2007 and windoweyes We just got upgraded to office 2007 at work. Word seems to be working okay; however, I am unable to read message information when I arrow up or down in my in-box. I can open a message and read it, and, interestingly, Windoweyes will tell me if I've read a message, but I can no longer hear the subject, date and time. I've spoken to Mike and Raul and they have given me a couple of suggetions, but nothing has helped. What also happens is that, when a new message comes into Outlook-2007, Outlook sometims locks up. Has anybody got any suggestions re how to fix this problem? John Riehl __________ Information from ESET NOD32 Antivirus, version of virus signature database 4765 (20100112) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search form at the bottom of the page. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-info in the body of the message. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. All GW-Info messages are archived at http://www.gwmicro.com/gwinfo, and can be searched through and sorted using the search form at the bottom of the page. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-info in the body of the message.
