Hi, The only concern I have is that if you are in a clustered environment, I mean if you aren't guaranteed to hit the same server every time, WE will need to be installed on all servers you might hit in the Citrix farm. Also, unless you are in a location with awsome connectivity, its going to be slow as Christmas. If the software you are speaking of is Remedy, some of the functionality will be lost in the Citrix environment and you will definitely be better off using the web version. What I did to get the software to the Citrix folks was to make an ".iso" file of the WE release disk and send it to them. Warm Regards.. Joe Lanier
_____ From: [email protected] [mailto:[email protected]] Sent: Wednesday, March 03, 2010 5:13 PM To: [email protected] Subject: WE 7.11 & Citrix - quick clarification Hello, I'm running WE 7.11 on an XP machine at work. For the most part, the software I use is located on my desktop or web-based, but our IT department is exploring putting one software package I use into the Citrix environment (to help our international users get a faster response rate). I read the WE manual section on Citrix and just want to confirm my interpretation of what I read. It sounds like, in order for me to use this software package in the Citrix environment, I must also have IT load a copy of WE 7.11 onto the Citrix server. Based on that fact that my local copy of WE did nothing when I tried Citrix today, I'm assuming my interpretation is correct. The good news is that I can still access the web-based version of the software and do not need to use Citrix, but I would like to know the answer to the above just in case I'm required to use Citrix in the future or find a benefit to doing so. I'm at a satellite office of a large corporation, and the thought of sending my Window Eyes install CD off into the corporate office makes my stomach clench a bit. Thanks Robin Van Lant | KEF Program Manager | Tel: 720-304-1060 Key Equipment Finance Email Classification: KeyCorp Public **************************************************************************** *** This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information. 127 Public Square, Cleveland, OH 44114 **************************************************************************** *** If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to mailto:[email protected] with 'No Promotional E-mails' in the SUBJECT line. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
