well done Chris! :-)

----- Original Message ----- 
From: "Chris Gilland" <[email protected]>
To: <[email protected]>
Sent: Friday, April 30, 2010 9:07 PM
Subject: Re: I have something to say


First of all:

I don't think you even've given office a fair chance to start with.  You
made an opinion, and didn't even bother asking for help.  Though I
understand you are having a horrible day, which we all do, that's no excuse
for the language, nor for the outburst.  I'm not offended, as I know how
frustrating it can be to learn a completely new interface, but come on!
It'll take some getting used to, but it isn't that bad.

Let me try to explain the ribbon to you in very simple terms.  A lot of time
is fixing to go into this e-mail, so I say now, bark at me, it'll be the end
of me ever helping you.  You got it?  good! I sure hope so!

OK, think of the ribbon as a multi tabbed dialog box.  In other words, you
have two parts to the ribbon.  You have the top ribbon, and the lower
ribbon.  I know this doesn't make sense.  I don't yet expect for it to, so
don't give up yet.  Stick with me on this, please! I promise if you do, by
the end of this e-mail you'll have the basics to get going.

ok, look.  you have in word for instance, several different catagories in
the ribbon.

OK, if you was to take a ruler, and horizontally slide it up to the very
very very very top of your screen, you would have the title bar.  This is
what you hear when you hit your ctrl+shift+T, and hear untitled Microsoft
Word, or whatever.

OK, just below this is your toolbar.  Your toolbar is going to have things
in it such as your copy, cut, paste, undo, redo, save, open, etc.

For now, we're not going to concern ourselves with the toolbar, but! just
FYI: that is where it is.

Below this is the ribbon bar.  Remember: the ribbon is divided into two
hierarctical levels.  Think of it like this:

You have a multi tab dialog box.  At the top most level, are your tabs which
you can ctrl+tab, or ctrl+shift+tab between.  So, in other words, you may
have things in the top level like general tab, settings tab, advanced tab,
etc.  Then, under these tabs, you have the different configurations located
within! that tab.

OK, the ribbon bar can be thought much the same way.  It's not exactly the
same, no, that, I'll give ya, but it's darn cloce, in some respect.  When in
word, for example, if you press the alt key all by itself, you will land in
the top level of the ribbon bar.  I can't tell you where you're going to
land, as this depends where you last were in the ribbon.

Just to play it safe, after pressing the alt key, use your left and right
arrow keys until you find Home.  It'll be the very first tab on your upper
ribbon.  This has things such as your file menu had in Word 2003.  Things
like open, save as, exit, new, close, print, print setup, etc.  Obviously,
the same shortcut keys that worked in 2003 would work here.  for instance:

ctrl+N=New
Ctrl+O=Open
Ctrl+F4: or: Ctrl+W=Close
alt+F4=Exit
Ctrl+S=Save
Ctrl+P=Print

Etc. Etc.

So, if you know those basic commands, you can! still use 'em.

Notice too:  when you landed on the home tab in the ribbon, W E should! have
said alt H.  So if you hit the alt key, release it, then hit the letter h, I
didn't say alt+H, be aware.  Do these as two different keystrokes.  alt, let
up, then hit h, and let up.  You'll land in the home tab.  I don't have word
opened this second on my pc to tell you the order of the ribbon bar, but
that's ok.  Hear me out.

To move across the ribbon, press the left and right arrow keys.  When you
reach the part of the ribbon you want, say, for example, insert... Then to
move to the lower ribbon, and see what options are under! insert, in this
particular example, Press the tab key.  So, in other words, when in the top
level of your ribbon bar, pressing tab, will move you to your lower ribbon.
Obviously, yep? You guessed it! Shift+Tab will move you back to the top
ribbon, assuming of course that you were focused on the lower ribbon when
you press it.  If you're on the upper ribbon and hit shift+tab, I'm not sure
where it would go.  Anyone know?  There are quick navigation keys for
everything.  So for instance, alt followed by h would give you the help
ribbon, then I believe, don't quote me on this, x would be exit.  So alt
followed by h, followed by x would exit the program.  Or, of course, you
always could do it the more easy way, and hit alt+F4.  My point however is,
get real familiar with your quick navigation ribbon keys as they'll help you
in the long run tremendously.  Another thing you can do is to put items you
use frequently on what is called the quick access toolbar, but, I'm not
gonna cover that right now.  I want to give you just enough to get started
without confusing you too too much.  When you find the option in the lower
ribbon that you wish to select, press the enter key.  If you land in an edit
box field within your lower ribbon, you'll have to tab to reach the next
control in the ribbon.  Likewise, shift tab would move you to the top
rribbon, unless of corse you was to hit shift+tab whilst in a text edit
field, such as your font size, etc.

Another thing I want to show you is:  on occasions, in your lower ribbon
bar, you may have heard things called split buttons.  Basically, a split
button visually is divided into two seconds.  In other words hince: the
button is split in half.  For example:  take the copy split button.  If all
you wanted to do was the same as ctrl+C to copy text to the clipboard, you
could press enter on this split button, and the default action, which is
copy, would be performed.  Now, let's say we wanted, however, to get to the
not? so common options that this split button can offer.  Instead of
pressing the enter key, if you hit the space bar, you'll be presented with a
menu, which you can obviously just up and down arrow through.  When you find
the option you need, same as any other menu, hit enter to select the menu
option.

You also were asking about single and double spacing.

If you hit ctrl+1, any selected text will be single spaced.  If you hit
ctrl+2, you'll be double spaced.  BTW, this is num row 1 and 2, not? num
pad.  Sorry, I should have clarified that a second ago.

One thing I need to warn you though.  do an alt followed by f as in foxtrot,
followed by p, as in papa.  This will get you to the paragraph formatting
settings.  Some needs to refresh my memory here as it's been so long sense
I've had to do this, but you wanna change your line spacing in here from
double to single.  Then, set it as default.

I'll let Raul, or maybe someone else from GW Micro staff talk you through
doing this, as I don't exactly remember where the setting is, aside it being
under paragraph.  that? I do! remember./

The reason you wanna do this though, is, if you don't, it's gonna double
space everything you do.

So, in other words, let's say you have a single paged document

You type a line of text, then go to the next line, and type a second line of
text, go to the 3rd line, and type one more final line of text.

OK, this is all good and all, but here's the problem.

When you go to print the document in print?  God knows if braille would do
this, but I'd think it would, what you're gonna get is:

the first line of text will be filled.  then, you'll have a blank line.
Then you'll have another line of text, followed by a blank line, followed by
your 3rd line of text.

In other words, Word is very unwillingly adding an extra line space that is
un needed.  This will make things run off your pages onto other pages.  You
may have a document with one whole page, then a second sheet of paper with
only one line of text.  So, with this example watch how this can be a major!
issue.

Let's say you create a document, then select all text, and hit ctrl+num row
2 to double space.

Well?  Oops!

Guess wuhtcha just? did.

Now when you print, you got one line of text two blank lines, next line of
text, two blank lines, next line of text.  See? in other words, it's gonna
double everything!

Then is why I say, before you do anything! you need to go there under
formatting/paragraph, and change the line spacing to single, not? double
then set it as default for all future documents.

This wasn't an issue in Word o3, but it is in o7, believe me.

It's ok, I wouldn't of  expected you to know about this.  that's why I'm
telling you.

Anyway, Mike, as you can see, it works gr'r'r'r'rate!

You  just gotta be a bit patient to learn it.  I promise! You? will? get it!
It just takes some time, just as anything new will.  Stick with it though!
I think in the long run, you'll grow to really like it.  The ribbon bar had
to grow on me, too, but now that I know how to use it, I actually in some
ways, prefer it.

Also know: for $25, payable via PayPal, I do! offer hourly graining on
Office 2007 as well as pretty much any other pc based fundimentals.

If  you or anyone else would like to take advantage of this, either e-mail
me at:

[email protected]

Or call me at:

704-904-0009

and we'll try to set something up.

Thank you kindly.

Chris.

----- Original Message ----- 
From: <[email protected]>
To: <[email protected]>
Sent: Friday, April 30, 2010 2:17 PM
Subject: I have something to say


Hello,
First of all, I'd like to say thanks to everyone, who has taken the
time to answer my question. I haven't had a chance to read your emails
yet, but I intend to do so as soon as possible. Secondly, I don't think
I offended anyone on the list with my aggravated sounding post, (at
least I certainly hope I didn't), but I want to sincerely apologize to
all my fellow list members and to Gw Micro, if I have. I generally
don't send angry posts like that, but today has just been one of those
days. You know, when you wake up grouchy, and for at least part of the
day, you go around saying silly things, and talking to people in manors
you know you shouldn't.  I went to school to have a meeting with my
advisor this morning, and thankfully, I did not take my bad mood out on
her or anyone else today. So again, I apologize for the outburst,
thanks for your help, and for putting up with me.
Mike
Rochester, NY.

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If your reply would benefit others on the list and your message is related to 
GW Micro, then please consider sending your message to [email protected] so 
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