Thank you Kevin. That is so true. When I upgraded Thunderbird, it was a pain at first. Now, I'm used to it and it seems natural.

Mike

On 5/10/2010 11:21 AM, Kevin Huber wrote:
Hi:
I think the unwillingness to embrace change has to do more with the
fact that it takes us out of our comfort zone.  For example, if we
have read our email the same way for a number of years and pressed the
exact same hotkeys in the exact same order, it becomes automatic, and
then, boom, you are faced with learning a new procedure and the old
sequence of hotkeys which became automatic, no longer work for you and
this causes frustration.  This happens, or has happened to all of us
at one time or another.
I think this is partly why long-time JAWS users, if faced with the
prospect of having to learn Window-eyes might tell anyone who would
listen that Window-eyes is very hard, if not impossible to navigate,
which we all know isn't true, but that is the perception of some
longtime JAWS users who are just learning Window-eyes.
Kevin Huber

On 5/3/10, [email protected]<[email protected]>  wrote:
Jim - You are correct that we all need to move on.  Part of that is moving
through the Grieving process and I would claim that, for many people,
saying good bye to an old version of software can mirror the grieving
process--the first two stages of which are 1) Denial&  Isolation and, 2)
Anger.   This does not mean that the person won't progress to the next
stages and adjust, but it's perfectly normal to go through these stages.
Some of us just don't adjust to change as quickly as others, but we all go
through the stages.  That's why I said  let him vent.   This list let's us
vent to those who can imagine what we may be struggling with in the
adjustment to new technology and then get supportive help.  Far better to
tell someone "yes, this is a struggle and you can learn the next stuff
with a little time".
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