I have had the same problem for some time and before V7.2 and it also seems to happen mostly if Windows mail is open at the same time. Some times I can start narrator and get out of it and some times I just have to power down. Also IE 8 looses my password information for Merrill lynch and when I have to power down, when I start ie the next time it ask if I want to open the last page or my home page so I am not sure if it is a ie problem or Window-eyes problem In either case Window-eyes shouldn't go silent. This happens about once a day. Some times it may not happen for 2 or 3 days.

Robert

----- Original Message ----- From: "Olusegun -- Victory Associates LTD, Inc." <[email protected]>
To: "gwmicro" <[email protected]>
Sent: Saturday, June 19, 2010 7:19 PM
Subject: Re: WE goes silent with IE.


Hi Don:

Well, I am still in the DARK AGES, <smile>! I am running IE7 as it works much better with the web portal I use for work purposes. IE8 was somewhat unwieldy when I installed it, so I had to do a rollback.

Like you, I DO NOT have any associated toolbars installed on my system. I've combed the Registry to find and delete keys to toolbars; I've also looked in the Control Panel's Add/Remove Programs, no toolbars!

GW Micro always recommends that all MICROSOFT WINDOWS UPDATES be downloaded and installed regularly. This I have done. I am NOT EVEN experimenting with Windows 7 or any 64-bit versions of Windows; I have Windows XP Professional 32-Bit Service Pak3 with all attendant Microsoft Windows updates installed. 4GB of RAM, 500GB DeskStar SATA HDD.

Sure would be great if there could be a resolution especially since some of the gurus on the list are also having similar experiences!

As I said, I won't do any quick upgrade when the next version of Window-Eyes hits the stands.

Sincerely,
Olusegun
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