Very nicely written, Richard.  I have also send an email.  I"m a 15-year 
user of Quicken, but finding it harder and harder as my vision decreases 
and new versions of Quicken are released.  I have no interest in TurboTax, 
but mentioned it in my email, as well as Quickbooks. 

_________________________________
Robin Van Lant, Program Manager 
Key Equipment Finance
Tel: 720-304-1060

----- Forwarded by Robin Van Lant/RM/LTC/KeyCorp on 07/30/2010 12:12 PM 
-----

"Petty, Richard" <[email protected]> 
07/30/2010 11:35 AM

To
"[email protected]" <[email protected]>
cc
"[email protected]" <[email protected]>
Subject
Accessibility of Turbo Tax and Other Intuit Products






ATTN: Mark; Office of the President

As a person who is blind and a user of screen reading software, I would 
like to be able to use off-the-shelf software to handle my own taxes and 
personal finances. At present, this is not possible with your products, 
with the exception of the online version of TurboTax--although its access 
is limited and cumbersome at best.

A larger percentage of the population of persons with visual impairments 
uses computers than the public at large. We use computers for work, for 
managing our households, and even online banking. I use the Wells Fargo 
bank site and find it especially accessible and a good model of how an 
organization can make their Web service accessible. I use other bank sites 
and they're generally accessible--although to a lesser degree than Wells 
Fargo.

I believe you would find enough of a user base to make your efforts to add 
accessibility worthwhile. Regardless, it might well be that even small and 
relatively simple changes would have a huge impact for those of us who use 
screen readers. I use the GW Micro Window Eyes software. The staff of GW 
Micro would surely be helpful in working with you to make your products 
more accessible; they've assisted other software producers. They might 
also be able to give you a better sense of the size of the potential 
market you might attract from making your products accessible.

I hope you will consider and act on this request.

Best regards,

Richard Petty
Program Director
Independent Living Research Utilization
2323 South Shepherd, Suite 1000
Houston, Texas 77019
713.520.0232, Ex. 122 (Voice/TTY)
713.520.5785 (Fax)
[email protected]
Richard.petty1 (Skype)If you reply to this message it will be delivered to 
the original sender only. If your reply would benefit others on the list 
and your message is related to GW Micro, then please consider sending your 
message to [email protected] so the entire list will receive it.

GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can 
manage your list subscription at http://www.gwmicro.com/listserv.


</pre>

This communication may contain privileged and/or confidential information. It
is intended solely for the use of the addressee. If you are not the intended
recipient, you are strictly prohibited from disclosing, copying, distributing
or using any of this information. If you received this communication in error,
please contact the sender immediately and destroy the material in its entirety,
whether electronic or hard copy. This communication may contain nonpublic 
personal
information about consumers subject to the restrictions of the 
Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose
such information for any purpose other than to provide the services for which
you are receiving the information.

127 Public Square, Cleveland, OH 44114

<pre>


If you prefer not to receive future e-mail offers for products or services from 
Key 
send an e-mail to mailto:[email protected] with 'No Promotional E-mails' in 
the 
SUBJECT line.

If you reply to this message it will be delivered to the original sender only. 
If your reply would benefit others on the list and your message is related to 
GW Micro, then please consider sending your message to [email protected] so 
the entire list will receive it.

GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage 
your list subscription at http://www.gwmicro.com/listserv.

Reply via email to