ATTN: Mark; Office of the President

As a person who is blind and a user of screen reading software, I would like to 
be able to use off-the-shelf software to handle my own taxes and personal 
finances. At present, this is not possible with your products, with the 
exception of the online version of TurboTax--although its access is limited and 
cumbersome at best.

A larger percentage of the population of persons with visual impairments uses 
computers than the public at large. We use computers for work, for managing our 
households, and even online banking. I use the Wells Fargo bank site and find 
it especially accessible and a good model of how an organization can make their 
Web service accessible. I use other bank sites and they're generally 
accessible--although to a lesser degree than Wells Fargo.

I believe you would find enough of a user base to make your efforts to add 
accessibility worthwhile. Regardless, it might well be that even small and 
relatively simple changes would have a huge impact for those of us who use 
screen readers. I use the GW Micro Window Eyes software. The staff of GW Micro 
would surely be helpful in working with you to make your products more 
accessible; they've assisted other software producers. They might also be able 
to give you a better sense of the size of the potential market you might 
attract from making your products accessible.

I hope you will consider and act on this request.

Best regards,

Richard Petty
Program Director
Independent Living Research Utilization
2323 South Shepherd, Suite 1000
Houston, Texas 77019
713.520.0232, Ex. 122 (Voice/TTY)
713.520.5785 (Fax)
[email protected]
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