Companies like Audible are a puzzle. Although they sometimes demonstrate active interest in promoting accessibility, they sometimes also take steps backwards, suggesting, perhaps, that they are not always exercising vigilance when thinking of visually impaired users. One wonders what steps they take to track accessibility progress. If they use one single screen reader as their test platform, they aren't being thorough.

Craig

On 8/8/2010 2:22 PM, Paulette Vickery wrote:
Hi all,

I know that Audible has made some changes in the last couple of weeks. I'm
not sure how much real help he will be able to give, but below is the phone
number of Gary Couitt, vice president of customer care for Audible:
973-8200490
Perhaps if enough of us call with specific complaints they will make some
good changes, for a change. Smile.

Paulette
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