You've figured out a real problem when problems are reported second hand. The original post was somewhat short on detail while long in accusation. It seems that one person's delay may be another person's pause. People still tried to help even without much to go on. Whenever there are problems with IE it's a good idea to determine if there are any third party toolbars attached to it. For example, Java updates like you to install the Yahoo Toolbar. Winamp wants you to install their toolbar. More and more freeware programs will install the Ask Toolbar if you're not careful. It is up to us to learn what we have on our machines. Of course if we insist that something is a WE bug we can work with GW to send in the offending machine. I find it a bit unfair to accuse GW of ignoring concerns when they just can't duplicate a stated problem. List veterans remember many cases where Aaron or Mike or Raul have posted messages when they duplicate problems. I also believe there is a difference between a major bug and a problem that's an annoyance. At this point I'll assume that a vast majority of us know the difference and we prefer that the most resources be put into major issues.

----- Original Message ----- From: "Keith Hinton" <[email protected]>
To: "Chris G" <[email protected]>
Cc: <[email protected]>; <[email protected]>; <[email protected]>
Sent: Wednesday, August 25, 2010 9:41 AM
Subject: Re: Browse Mode bug with WIndow-Eyes and Internet Explorer 8 while browsing web pages.


It is odd that you could not reproduce it on your machines.
Eloquence and DecTalk were the two enjins I worked with.
What I really need is my friend Mo to respond to this thread.
Because I don't know what synthesizer he was using, etc.
And he's the origenal person who apparently noticed this bug, so I'll
just hope Mo responds then.
Thanks.

On 8/25/10, Chris G <[email protected]> wrote:
We also have no idea what synthesizer is being used.

I just tried with eloquence, DecTalk for window-eyes and DecTalk USB and
don't notice a thing.




On Wed, 25 Aug 2010 06:59:13 -0400
"Louis Gosselin" <[email protected]> wrote:

Very strange complaint! How much of a lag are we talking about? Like the
pause
after a comma? or a period? Or is it about a second's pause, or like ten
seconds, fascinating! Yet it causes no other problem, does not affect your
ability to get where you're trying to go, or to achieve the intended
purpose of
your web visit?  It's certainly new, and I think a first.  I've never
heard
anyone else complain about this.  Strikes me as very serious indeed!

Louis Gosselin



-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, August 24, 2010 1:24 PM
To: [email protected]
Cc: [email protected]
Subject: Re: Browse Mode bug with WIndow-Eyes and Internet Explorer 8
while
browsing web pages.

I have not been seeing this at all using 7.2.

Keith Hinton <[email protected]> wrote:

> Hello,
> I am writing this message to everyone on GW Micro's staff, and
> hopeuflly to all you users.
> I am doing this on behalf of my friend MO, who has written GW Micro
> many times and has been ignored by the developors of Window-Eyes.
> First, I must say that this is not proper respect from a company who
> wants to keep customers.
> Secondly, I do not appreciate hearing from anyone that a GW Micro
> staff member or anyone else has ignored someone when they have a valid
> bug, that I myself have reproduced.
> What type of staff members are you?
> GW Micro has a history of great customer service but I am then told by
> my friend that you folks ignored him when more than six emails were
> sent?
> What must I do..call, record audio and upload it to your servers,
> before you folks believe something is abug?
> Well..anyways.
> Now on to the bug, and I sware, that this bug is true.
> 1.
> Make sure you are running Windows Seven Sixty four Bit.
> 2. Open up Internet Explorer 8 and go to GW Micro.com or any other > site.
> 3. Either start a read to end and listen or arrow down through links.
> 4. As you arrow down or perform the Read-to-End, you should notice
> Window-Eyes pausing or to be more honest, lagging between the word
> "Link," and the name of that given link.
> 5. If you cannot beyond a doubt reproduce this bug, it is possible
> that you developers are running a later version of Window-Eyes than
> what is available publicly.
> 6. If that is the case, please downgrade one of your test machines to
> the public copy to see if the public copy indeed does this.
> 7. This bug was first reported apparently by my friend Mo, I am just
> reporting this on his behalf.
> Thanks.
> Note:
> This behavior does not occur in Mozilla Firefox from what he's told > me.
> If you folks have any questions please let me know.
> If you folks at GW Micro require calls or audio files to be recorded
> to prove that this happens, please let me or MO know. Either of us
> would be more than happy to provide you folks with audio files to
> listen to.
> Thanks again!
>
>
>
>
> --
> Regards, --Keith
> Skype: skypedude1234
> MSN Messenger: [email protected]
> Yahoo/AIM/Twitter: keithint1234
> Facebook: http://facebook.com/keith.hinton1
> If you reply to this message it will be delivered to the original > sender
> only.
If your reply would benefit others on the list and your message is related
to GW
Micro, then please consider sending your message to [email protected] so
the
entire list will receive it.
>
> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You > can
> manage
your list subscription at http://www.gwmicro.com/listserv.

--
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

         John Covici
         [email protected]
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--
Chris G <[email protected]>




--
Regards, --Keith
Skype: skypedude1234
MSN Messenger: [email protected]
Yahoo/AIM/Twitter: keithint1234
Facebook: http://facebook.com/keith.hinton1
If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it.

GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.

If you reply to this message it will be delivered to the original sender only. 
If your reply would benefit others on the list and your message is related to 
GW Micro, then please consider sending your message to [email protected] so 
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