I have been using spy sweeper for several years and this version just does not work. After going back and forth with them several times, the best solution was to remove spy sweeper and reinstall an earlier version. Those tolls are on their web cite, good luck. ----- Original Message ----- From: Barbara Sheinbein To: [email protected] Sent: Tuesday, November 02, 2010 11:22 PM Subject: Web Root Spysweeper
Hello Everyone, I am not sure how to handle Web Root spysweeper on my laptop. The laptop has Windows 7 and WE 7.2. On my desktop which has Vista Basic and WE 7.2, I am able to handle things OK. First I can use the mouse keys to click on various choices. I have tried with the laptop and I am not reading the spysweeper window, just various items on the desktop etc. I route my cursor and it still is not working. Second issue. On my desktop, spysweeper is in the system tray. The reason I want this is I can enter on it, then use the application key to make choices. The biggest item is uninstall when spysweeper is blocking a task I want to do. It is not in the system tray for some reason. Either how do I get it in the system tray or otherwise perform the same tasks? How do I get spysweeper to work the same way it does on my laptop? Note I am using the WE laptop keyboard on my laptop. Thanks in advance for any help. Barbara Sheinbein If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
