Hi Dave.

I really like these displays, and if it was not for the ridiculous price - I
would own one without hesitation.

A couple of things to consider: firstly - the Alva does not really support
Window-eyes in terms of its driver configuration - but Gw Micro does support
the Alva with respect to configuration with Window-Eyes, so I think it fair
to say that the Alva folks will iron out problems related to Jaws much more
willingly than they will for Window-eyes.

Secondly: and I hope more helpfully - I wonder if you have a driver
conflict.  When I evauated the Alva, I ran it on two Windows Seven
machinhes, using the Windows Vista driver.  I did not have the problem that
you are describing, but because the Alva with its optional feature pack can
act as the Window-eyes synthesiser, there could be a conflict.  I noticed
that it automatically over-rode my preference for the pc speech, but I
forget precisely what I had to do to keep the Alva quiet.     I wonder what
happens if you experiment with the Alva's configurations to disable the
external speakers etc, rather than experimenting firstly with Window-eyes.
 Can conflicts of this type occur because of other USB devices?  Just
speculation here.
These are great displays, perhaps a little complicated to use, but worth
persevering with as if you can solve the problem you have - I think/hope
that everyone you show it to will be just as impressed as I am.

All the best.


Vaughan.



-----Original Message-----
From: Dave Bahr [mailto:[email protected]] 
Sent: Saturday, 8 January 2011 2:18 p.m.
To: [email protected]
Subject: alva bc640 issue

Hi all,

Does anyone here use the alva bc640 braille display with window-eyes? 
I'm testing one at my technology lab and am encounterring a very strange
error. It seems as if the bc640 is somehow controlling the mouse cursor and
causing it to jump around the screen, eventually landing on some icon or
another. I am not pushing any single button on the display when this
happens, and it renders window-eyes to repeat whatever icon it has found, if
any, over and over. If it doesn't land on an icon, it just makes the windows
defalt sound over and over.

I have installed the drivers for the bc640, tried a new usb port as well as
a new usb cable. It was used on another computer running jaws and worked
fine I was told, I didn't really mess with it there cause I'm not a jaws
user. I also have turned the mouse/we cursor to "always up' 
instead of blink, that was the first thing I did and it still had this
issue. It is not something that is constant, but frequent, enough that I
really can't use both reader and display.

I'm hoping it's not a short in the display, this was just flown in and is
brand new and is being evaluated to be used in our technology lab at
school..

If anyone has any info, please let me know, thanks,

-- 


Dave c. bahr
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