It sounds like the installer is failing for some reason. Try installing
any critical Windows updates that might be available for your computer,
and try again.
Steve
On 2/8/2011 11:25 AM, Keith and Tracy wrote:
not sure what you mean. I instert the disk into the drive, the voice
talks to you about your options. I hit S to install with speech, and it
runs a while. The it tells me that I have to restart my system to
complete the installation. Then, when Windows starts up again, I get the
error window.
Keith
----- Original Message ----- From: "Stephen Clower" <[email protected]>
To: "Keith and Tracy" <[email protected]>
Cc: "gw info" <[email protected]>
Sent: Tuesday, February 08, 2011 10:20 AM
Subject: Re: error when reinstalling WE 7.0
Is this the Window-Eyes installer or Window-Eyes itself?
Steve
On 2/8/2011 11:12 AM, Keith and Tracy wrote:
none are running. I haven't installed anything besides Windows xp.
Keith
----- Original Message ----- From: "Stephen Clower" <[email protected]>
To: <[email protected]>
Sent: Tuesday, February 08, 2011 10:01 AM
Subject: Re: error when reinstalling WE 7.0
Turn off any antivirus or antispyware programs that might be running.
Regards,
Steve
On 2/8/2011 10:50 AM, Keith and Tracy wrote:
Hi, I had to reinstall window eyes on a fresh copy of windows xp. I
follow the verbal prompts for installing WE, and when my system
restarts, I get an error stating that the application failed to
initiate
0xc0000142
Click on okay to terminate the application.
Needless to say, I cannot get window eyes to install on my system. No
windows updates have been installed as of yet.
Any suggestions?
Keith
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list and your message is
related to GW Micro, then please consider sending your message to
[email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
