I don't think that your analogy holds water here. We're not talking about a listserv that deals with gardening or bird watching, or jokes. We're talking about a product that we have invested a lot of money for. The developer of its product uses its customer centeredness as a selling point, so it should make information available through all of its communication channels. Many of us are using our work computers that are often limited in what they can access by our employers. It's not a question of laziness, choice, or lack of motivation. The issue at hand is the continuation of a policy that has always set this company far above its competition.
Andy -----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Wednesday, February 23, 2011 8:36 AM To: [email protected] Subject: RE: We don't all use Twitter OK, I recognize the risks of chiming in, so full speed ahead and damn the torpedoes. I am on the other side here. Because we are subscribed to this list it is evident we have the tools to engage in other forms of communications such as Twitter. There is a huge difference between not being able to access a specific technology and not wanting to access that technology. If I don't want to create a Twitter account that is my choice. If a person or organization wants to communicate via Twitter that is their choice. It is not up to me to tell them, because I do not want to get information via Twitter I expect you to communicate with me by this specific method and only this specific one. In my humble opinion this is no different then saying, because I don't want to subscribe to a list I want a telephone call every time there is a change or an update to something. Twitter is often lumped in with Face Book. I don't think they are the same. In fact I believe that Twitter is even more effective and efficient for disseminating information then a list such as this one. This list is great for posting problems and asking questions, however I don't think it is fare to call it a one stop shop. When combining Twitter with an accessible client like Qwitter it is amazing how much faster I can get through all the chaff. And how much easier it is to get to the information that is important to me. So I think we need to be careful in our demands. If a company wants to communicate only through a web page, if the product or service that company is offering is something I want and is important to me, my choice is to go to that web page to get the information. OK my finger is poised on the delete key, I'm ready for those flames. Vic If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
