What versions of Window-Eyes, IE, and Windows Live are you using?
Aaron
On 2/23/2011 4:17 PM, Juan Gonzalez wrote:
I don’t know if you remember the e-mail I sent you before that I was
going to do a full system restore to see if this would fix the problem
and after three full system restores which include two clean installs
of the OS and one factory install from dell. I was not able to fix
these problems which I called today about. I have forgotten who I
spoke to and I have shown him what is going on. for the contacts not
speaking when I arrow up, he told me that that was a known issue. I
can hear my contacts when I arrow down but when I start arrowing up I
lose speech. Now for my windows live mail I showed him that when I
typed the first letters of the person I was trying to e-mail and when
I arrowed down it would not read the options. I did gwm to get the
mailing list but I know that I have to arrow down three times to get
it. then I have to tab twice and tab back to know if I got the right
contact. In the subject line I can type the subject but when I try and
read it with the arrow keys or control plus shift plus d I get
nothing. I have to tab away and tab back to get window-eyes to read
it. he marked all of these down to see if a solution can be found. In
my reinstall of the OS these and other problems sometimes got worse or
stayed the same. never better but keeping the dell factory setting was
the best choice. when I did a clean install I had other problems like
window-eyes not reading what I was typing in an e-mail, or what I was
typing in internet explorer. If necessary I can call and ask for you
so I can show you the problems I am having. I really don’t know what
else to do. usually things get fixed if I do a clean install of the OS
but not this time. let me know what I can do to try and help you guys
figure this one out. thanks.
*From:* Aaron Smith <mailto:[email protected]>
*Sent:* Wednesday, February 23, 2011 2:52 PM
*Cc:* GW-Micro <mailto:[email protected]>
*Subject:* Re: Window-eyes 7.5 and wlm
On 2/22/2011 11:42 PM, Juan Gonzalez wrote:
in wlm the to and subject fields are not reading correctly or at all
Can you provide any more detail? They're reading as expected for me,
using Window-Eyes 7.5 beta, IE 9, and WLM 2011 build 15.4.3508.1109.
when I am arrowing through my contacts I lose speech
I'm not able to duplicate this. How many contacts do you have?
hopefully that msn script gets updated to work with msn 2011 because
I miss using alt 1 through alt 9 to read messages.
The app is already designed for 2011. The hotkeys are on the drawing
board.
I don’t like tabbing back and forth from the edit box to the history.
Which edit box and which history are you referring to?
Thanks,
Aaron
--
Aaron Smith
Product Support Specialist * Web Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
--
Aaron Smith
Product Support Specialist * Web Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
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