Not to sound like a jerk <grin>, but has to be there. You see, if the file is deleted, renamed, or otherwise absent, Window-Eyes automagically re-creates it on launch. So it is there. You just have to locate it.

It should be noted that if you have file extensions turned off in Windows (which is the default, I believe), the file name will just be wineyes, although if you're in detailed list view, it should also have a description of something like Configuration File. You can enable file extensions by going to the Tools, Options dialog, selecting the View tab control, and unchecking the "Hide extensions for known file types" check box.

Aaron

On 4/5/2011 8:43 PM, sandra fouts wrote:
I thought I did that. I did not see that file! I'll check again. So, what's happened if I can't find that file! There are something like, 578 files!
----- Original Message ----- From: "Andre" <[email protected]>
To: <[email protected]>
Sent: Tuesday, April 05, 2011 7:40 PM
Subject: RE: We 7.5 and norton


Just open the WE control panel with control+ backslash. Then go to the file menu with Alt_F. Then arrow down to Explore profile folder. Then that will
bring up a list of files. Just choose the wineyes.ini file and open it.

-----Original Message-----
From: sandra fouts [mailto:[email protected]]
Sent: Tuesday, April 05, 2011 7:26 PM
To: [email protected]
Subject: Fw: We 7.5 and norton

Hi all. I thought I knew where to go to do what Michael suggested. Well,
I don't.  Where exactly do I go to do  these steps?  Thanks.
----- Original Message ----- From: "Michael D. Lawler" <[email protected]>
To: <[email protected]>
Sent: Tuesday, April 05, 2011 10:30 AM
Subject: Re: We 7.5 and norton


You can try disabling UIA support to see if it is conflicting with this
older version of Norton. To do so go to file explore profile folder, find

wineyes.ini and open it and find the line
EnableUIA=1
and change the 1 to 0 and close and relaunch WE.  If this works then it
will solve your problem, but disable support for UIA which won't matter
unless you run programs that need UIA support.



At 05:02 PM 4/4/2011, you wrote:
Hi all.  Thought I'd try and send something again.  Raul never sent me
anything and in fact, nobody from gw micro replied to me. I have 7.5 on

my home computer with windows xp home and norton 2006. norton did okay with we 7.2. Since I update to 7.5, Norton seems to be working in the background but if I open it up and try to start anything in it manually
or even close it,  it appears to lock up.  Other then getting rid  of
Norton and getting something else,  are there any other suggestions.
There are no factory settings in window-eyes 7.5 for Norton at all. Help

please!  Would someone from gw micro please respond to me?  Please!
Please!
Thanks again.

Sandra Fouts
Phone Counselor
Arkansas Attorney General's Office
323 Center Street, Ste 200
Little Rock, AR
501-371-2303
Fax 501-682-8118
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--
Michael D. Lawler
Voice 260-489-3671
Fax 260-489-2608
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web http://www.gwmicro.com
ftp ftp://ftp.gwmicro.com
GW Micro, Inc.,
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--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

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correspondence (where applicable), and any relevant information
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