Actually,  it's usually there but seems to be missing.  You know,  it might 
also be something with my comcast settings.  I may want to check them and their 
security stuff and see what is on here.  I may also do that tomorrow.  I just 
very recently changed to them.  In fact,  less than a month ago.  I didn't 
think about that at first.  
  ----- Original Message ----- 
  From: Tom Fairhurst 
  To: [email protected] 
  Sent: Wednesday, April 06, 2011 10:57 PM
  Subject: Re: WE 7.5 Upgrade v. Clean Install


  I've followed this thread and have one more thought. Look in the system tray 
and see if Norton is there. Right click on it and see what options you have. 
You may be able to temporarily disable it. Otherwise, I agree with others that 
Norton does not have a good reputation for use with screen readers, and, I am 
told, their tech support is not very helpful. I would suggest using another 
program. Good luck.
    ----- Original Message ----- 
    From: sandra fouts 
    To: Donald E. Bowen, Jr. ; [email protected] 
    Sent: Wednesday, April 06, 2011 6:59 PM
    Subject: Re: WE 7.5 Upgrade v. Clean Install


    Thanks.  I may try it tomorrow.  Have I have a thought.  People have 
suggested I disable Norton,  my anti virus program  before I uninstall 
wind-eyes and re install window-eyes.  Well,  That's the problem,  I can't 
acces Norton.  Norton will work in the background,  but if I open it up,  it 
locks up.   And it's not in any of the new windowes files.  Plus the other day, 
 when it lockup I closed WE and started narrator and was still locked up.  I 
might try closing window-eyes,  then starting narrator,  and after try starting 
norton and see what it does.  But still how do I disable Any ideas? Thanks 
again.  Ori
      From: Donald E. Bowen, Jr. 
      To: [email protected] 
      Sent: Wednesday, April 06, 2011 6:35 PM
      Subject: WE 7.5 Upgrade v. Clean Install


      Hi,

       

      The question was recently posted wherein a user asked if a clean install 
was better than an upgrade.

       

      I downloaded and installed the 7.5 upgrade on my Windows 7 SP 1 32 bit WE 
7.2 machine back on march 16 and found myself wishing I had not done so.  Not 
for any specific reason, just  overall sluggishness and poor response all 
around.

       

      The CD arrived via Fedex this past Saturday.  I put it in the desk drawer 
and  wondered if I could get a refund.  

       

      Well, this morning, after three consecutive wineyes.exe crashes, I 
decided to completely uninstall and do the proverbial "clean installation".

       

      First odd thing I noticed was that during the uninstall my backup screen 
reader announced Window Eyes 7.11 uninstall in progress.  As mentioned before, 
I had already done the 7.5 upgrade.

       

      After completely uninstalling and a couple reboots "just to be sure", I 
installed 7.5 from the CD.

       

      The difference is quite remarkable.  Everything working now the way I 
would expect.

       

      One odd note:  After the 7.5 installation completed, including the 
installation of default apps, the WE Quick start did not launch.  I went to the 
Apps menu and, finding no Apps in the list, opened the App Manager, where I 
found every app stopped and marked as untrusted.  I tabbed to the Security 
button and checked the boxes indicating I trusted the Apps and they all started 
working, including the Quick Start App, which whisked me through the settings 
covered by this handy little app.  Then I went to download my two favorite 
apps, Winamp and Hourly Chime and received notices that these apps were not 
from trusted sources.  Of course I indicated that I did trust the sources and 
the two apps installed and work quite well.

       

      While this one case study is certainly not conclusive evidence that a 
clean install is better than an upgrade, it sure worked for me and made me glad 
I bought the upgrade.

       

      Well, enough rambling.  Time to get to work!

       

       

      Donald E. Bowen, Jr.

      Music for Sight 

       

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