Hello Aaron and Window-Eyes lovers, I installed Microsoft Windows 7, Microsoft Office 2010, and Internet Explorer 9 on an HP laptop this past weekend, removed the HP version of the OS.
It took me a few hours to figure out what IE 9 does in comparison to IE 7, but I can truthfully say that I am thoroughly pleased with Window-Eyes 7.5. Currently, no problems at all, except for occasional user stupidity. (It helps to read the various docs.) Before I installed full-fledged Microsoft Windows 7, I did have lots of problems with the HP laptop; it uttered strange beeps for no apparent reason; speech halted and restarted for no obvious reasons; and it crashed at unopportune times. However, with genuine MS Windows 7 installed, all problems are a dim memory. BTW: I use Outlook 2010, and, with UIA support for its inbox, it works well enough. Peter Duran From: Aaron Smith [mailto:[email protected]] Sent: Tuesday, April 26, 2011 12:41 PM Cc: gwmicro Subject: Re: Internet Explorer 9 To combat any confusion, let me re-state: we do not use IE9 on a daily basis as our primary browser (at least those of us in the support department). If your problem relies on using IE9 for days at a time, then we're most likely not going to be able to duplicate that. If, however, you have repeatable steps that demonstrate an issue, we will most certainly do our best to duplicate the problem, and get it resolved. Not only did Doug mention that Window-Eyes works with IE9, but Microsoft used Window-Eyes during their IE9 demonstration/presentation in real time. The reasons that Mike does not use IE9 are personal, and mostly due to limitations in the browser itself, and do not necessarily reflect Window-Eyes IE9 support. I understand that you're frustrated that IE9 does not work for you, but I want the record to remain accurate regarding the statements that we've made. We stand by our support for IE9, and in combination with the IE Enhanced app, think we have the best support on the market today. Aaron On 4/26/2011 12:13 PM, Don H wrote: Aaron, After you said you could not duplicate the problems I was having with IE 9 you told me that you could not duplicate them because you did not use it. When 7.5 was released in a interview with Doug it was indicated that WE worked with IE 9. I believed on past history that meant it worked well and in fact it does not. Mike also indicated that he gave up using it because of issues with UIA which again WE 7.5 is supposed to work with. On 4/26/2011 10:54 AM, Aaron Smith wrote: On 4/26/2011 10:49 AM, Don H wrote: A good sign that IE 9 doesn't work well with WE 7.5 is that I have been told by the GW staff that they don't use it. A more accurate statement would be that you were told those of us who use Window-Eyes don't use IE9 on a daily basis as our primary browser, but that we do test with it quite a bit. But let's not let details get in the way. Aaron -- Aaron Smith Web Development * App Development * Product Support Specialist GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * gwmicro.com To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the GW Micro Technical Support Team. -- Aaron Smith Web Development * App Development * Product Support Specialist GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * gwmicro.com To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the GW Micro Technical Support Team. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
