No I went I went and turned off all scripts. I have not installed any on my own. I only have the ones that come with WE. I turned them all off and lonched word I still hear document one micro soft custome controll and when I press alt it still says ribbon ribbon property page.

----- Original Message ----- From: "Stephen Clower" <[email protected]>
To: "shannon" <[email protected]>
Cc: <[email protected]>
Sent: Wednesday, June 22, 2011 9:28 AM
Subject: Re: office 2010 and 7.5.1


Shannon,

What other Window-Eyes apps do you have installed? Does turning off the Window-Eyes app support improve the situation at all?

Regards,
Steve



On 6/22/2011 9:57 AM, shannon wrote:
Good morning
Got the up grade this morning and my Office 2010 word is acting up.
I open word and I hear document one micro soft word custome controll.
Now that I can get WE to listen to my set highlight color hot key I
typed in the word yellow , selected it, and routed the mouse to it and
press the hot key and we reports the colors in numbers and when I select
the same word again We says YE selected.
I had to press the determine curser hot key before We would stop with
the clibrey 10 bla bla and the word yellow
Why does WE in the document think it is a custom controll?
When I press the alt key to get to the ribbon I hear Ribbon Ribbon
property page. No matter what keys or the I press that is all I hear in
the ribbon.
I have unloaded the office 2010 sets and then re installed and I still
have this problem.
I had first tried the up date out dated and that didn't work so I
uninstalled and reinstalled thinking that would do it but no luck.
This is office 2010 xp pro and 7.5.1
Now what to do?
Shannon

--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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