Shannon,
It sounds like something has blocked the Window-Eyes Office addin from
being installed correctly. Perform the following steps from within Word:
1. In Word, press Alt-T, O to open the Word Options dialog.
2. Press T until you hear "Trust Center."
3. Press Alt-T to open the Trust Center Settings dialog.
4. Press T until you hear "Trusted Publishers."
5. Tab once to the list of Trusted Publishers..
6. Press G to select GW Micro, Inc. .
If you have the "trust all installed add-ins and templates" option
enabled, Window-Eyes office support will be enabled, but GW Micro will
not be listed in the trusted publisher list. If GW Micro, Inc. is not
listed as one of your trusted publishers, please review your security
settings to make sure that you are not specifically blocking Microsoft
Word add-ins.
Regards,
Steve
On 6/22/2011 11:04 AM, shannon wrote:
No I went I went and turned off all scripts. I have not installed any on
my own. I only have the ones that come with WE. I turned them all off
and lonched word
I still hear document one micro soft custome controll and when I press
alt it still says ribbon ribbon property page.
----- Original Message ----- From: "Stephen Clower" <[email protected]>
To: "shannon" <[email protected]>
Cc: <[email protected]>
Sent: Wednesday, June 22, 2011 9:28 AM
Subject: Re: office 2010 and 7.5.1
Shannon,
What other Window-Eyes apps do you have installed? Does turning off
the Window-Eyes app support improve the situation at all?
Regards,
Steve
On 6/22/2011 9:57 AM, shannon wrote:
Good morning
Got the up grade this morning and my Office 2010 word is acting up.
I open word and I hear document one micro soft word custome controll.
Now that I can get WE to listen to my set highlight color hot key I
typed in the word yellow , selected it, and routed the mouse to it and
press the hot key and we reports the colors in numbers and when I select
the same word again We says YE selected.
I had to press the determine curser hot key before We would stop with
the clibrey 10 bla bla and the word yellow
Why does WE in the document think it is a custom controll?
When I press the alt key to get to the ribbon I hear Ribbon Ribbon
property page. No matter what keys or the I press that is all I hear in
the ribbon.
I have unloaded the office 2010 sets and then re installed and I still
have this problem.
I had first tried the up date out dated and that didn't work so I
uninstalled and reinstalled thinking that would do it but no luck.
This is office 2010 xp pro and 7.5.1
Now what to do?
Shannon
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original
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If you reply to this message it will be delivered to the original sender
only. If your reply would benefit others on the list and your message is
related to GW Micro, then please consider sending your message to
[email protected] so the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can
manage your list subscription at http://www.gwmicro.com/listserv.
--
Stephen Clower
Product support specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
