Len, I think you've gone over the edge on this feature; which was only meant to be a convenience and nothing more.
I can't tell you how much time I spend emailing people each week who are using one of my apps, and who is having a problem with a version which has had an update available to fix the problem for a long time. Usually the end user had turned off their update notification, and had no idea an update had been available. There's no fix that will please everyone, but you could at least try and see the benefits of an automatic update notification, even if you yourself don't appreciate it. It wasn't so long ago that we had to log onto a special web site for each product, find the correct update download for each version of each product, and then download and apply it. I'm really glad I can skip all that these days, and I certainly don't attack someone who's helped me to skip all this and call them "paternalistic" and such. Hope you can see your way towards being a little more appreciative of the efforts of others. Chip -----Original Message----- From: Len Burns [mailto:[email protected]] Sent: Tuesday, September 06, 2011 3:47 PM To: [email protected] Cc: [email protected] Subject: Re: Turning off Ap updates. Wrong. What you do is inform me of the risks and benefits of using or disabling this feature and leave it to me to decide if it makes sense in the manner in which I conduct my business. The below accurately reflects the attitude I find concerning with GWMicro these days. I have been using a computer since before GW Micro existed, I am well qualified to reach a decision on whether an auto update feature should be in my face every time I start a piece of software. That you believe you are better able to make such decisions on my behalf is a paternalistic attitude. You are also greatly understating the nuisance of dealing with this going off when one is mid-task and has already had to restart WE because it froze. When I am coding the last thing I need is something pulling my attention even further from the task at hand. It is not the length of time required, it is the break in flow that causes problems. I only wish that the stability problems I experience were caused by an app. Sadly, I ruled that out long ago. -Len On 9/6/2011 12:33 PM, Aaron Smith wrote: > On 9/6/2011 2:25 PM, Len Burns wrote: >> I usually have other priorities and time lines to deal with that do >> not involve GWMicro deciding it is time for me to update a dang app. > > FWIW, we have streamlined this process, at least for the apps that we > ship, so that, when prompted, you only need to press a Y, followed by > Alt-U (with the update dialog comes up), and that's it. You're done. > It takes about 20 seconds to download and install (give or take, > depending on internet speeds, etc.). > >> This is made far worse by the serious stability problems currently >> exhibited by WE. > > Which is precisely the reason why we want people notified about updates. > When you run outdated material, you risk a greater change of > experiencing stability issues. > > So there's our rub. We either don't tell you about any updates, and > have you upset at continual problems (possibly due to not being > current), or we notify you when updates are available, and force you > to take less than one minute to get updated. > > Aaron > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
