Stanley, When you got this error did your tower make a bleeping sound and then WE was gone? Can you get WE to come back or do you have to restart the computer? I am also running XP and 7.5.1 and I get this allot when I am using the mouse to review the screen. Just curious if they might be some how related. Shannon ----- Original Message ----- From: Stanley Haupt To: [email protected] Sent: Thursday, September 15, 2011 3:31 PM Subject: Comments About Error Reports
Error Reports with Window-Eyes On September 14, 2012 I did send two error reports with comments to GW Micro. Another error report with comments was also send on September 15, 2011. The first error report occurred when I went from Internet Explorer and next went to Outlook Express to check email. The usual beep was sounded and the computer lost speech with Window-Eyes 7.5.01. I did all necessary updates from Microsoft, all apts are updated to. This computer is running windows XP. You can contact Stanley Haupt, Phone 610-377-6048 or send email to [email protected]. The second occurrence of loosing speech with Window-Eyes happened after I printed a one page document. There was the usual beep along with the loss of Window-Eyes not speaking. I launched Open book 9.0 which started speaking and allowed me to determine that my print job was successful. After closing Open book, I went to standby mode, left it and Window-Eyes came up talking again. My name, phone, and email contacts were provided in the error message to GW Micro. The third error message occurred today while checking and reading email. There was no beep from the computer, but it just stopped talking with Window-Eyes. After rebooting I was able to send the error report with comments. Name, phone, and email contacts were provided in the error message to GW Micro. One other error that seldom happens is when I am deleting information in a document with Microsoft Home and Student 2007. I did not provide comments with that error message. All of the above types of error messages occur on a random basis. Does GW Micro reply directly with the person that provides comments and contact information? How frequently does GW Micro check these error messages that are sent by WE users? This version of Window-Eyes is not as stable and trouble free as 7.2 was. It is my hope that the next release of Window-Eyes won't have the above challenges. Stanley Haupt - Phone 610-377-6048 Email [email protected] If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
