Keith,
There is likely a notification waiting for you to act on it. To find
out, press Alt-N to move to the notification button, followed by the
spacebar to open its context menu. From there you should be able to run
the Windows Update component installer and continue the update process.
Regards,
Steve
On 9/26/2011 3:15 PM, Keith wrote:
Hi, I'm having a problem with my Windows xp home machine sp 3 with window eyes
7.5.1. It seems that the Window Updator agent hasn't updated, and I cannot
find the program online to download to get my version of windows xp to update
anymore. This has happened on two systems (no, each one has it's own copy of
windows onit, no piracy here).
Aparently, when I log on to the Windows update site, it states that I have
the agent version 6, but the current version is:
7.4.7600.226
I found a knowledge base article on it, and it gave directions on an automated way to fix
this, but when I click on the link, nothing happens. I mean, if I hit the up arrow key,
it says, "loading" but I left my system running like that for 3 hours and
nothing happened.
I have tried windows update 3 seperate times on both systems, to no avail.
Any suggestions on how to fix this. I cannot get any updates anymore.
Keith
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Stephen Clower
Product support specialist
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