Richard,

I went back through a lot of my old emails, using outlook 2003, and every
one which had an attachment, it was shown in the context menu choice you
mention.

My only guess is to mention again, that outlook doesn't allow you to save
certain file types (.exe, .lnk, .bat, etc), even though they were sent as an
attachment and you received the message, and your message will tell you that
you do have an attachment, if it's one of these restricted file extensions,
outlook won't let you save it or open it.  I'm guessing that's what you are
encountering.

Chip
 

-----Original Message-----
From: Petty, Richard [mailto:[email protected]] 
Sent: Tuesday, November 15, 2011 1:53 PM
To: Chip Orange; [email protected]
Subject: RE: Outlook 2003 Attachments Not Appearing on Context Menu

What I'm referring to is this. When viewing the list of unopened messages,
if there's an attachment, one can open the context menu, then hit H for
attachment and see a list of the attachments. On some e-mails, this doesn't
work. Again, it's only from some senders.


Richard Petty
ILRU - Independent Living Research Utilization [email protected]
(E-Mail)

-----Original Message-----
From: Chip Orange [mailto:[email protected]]
Sent: Tuesday, November 15, 2011 11:44 AM
To: [email protected]
Subject: RE: Outlook 2003 Attachments Not Appearing on Context Menu

Richard,

Do you mean that sometimes you will press the alt-7 hotkey to get positioned
in the list of attachments, and hear that one or more attachments are
present, but when you invoke the context menu you are not getting the "save
as" and other choices you would expect for an attachment?

If that's it, I too have seen that the alt-7 hotkey doesn't always get you
positioned just right so that context menus will work.  when that happens, I
just use the left/right arrows to move around the attachment(s) listed, and
this seems to fix the positioning problem, and the context menu will then
work.

Also, just in case you don't know this, some types of attachments are
blocked by outlook (such as .exe files) so that you simply cannot get to
them to save them.  This is a security measure of outlook.

hth,

Chip
 

-----Original Message-----
From: Petty, Richard [mailto:[email protected]]
Sent: Tuesday, November 15, 2011 11:46 AM
To: meadowlark77; Darren Harris
Cc: [email protected]
Subject: Outlook 2003 Attachments Not Appearing on Context Menu

Sometimes the attachments that accompany an e-mail message do not display on
the context menu. The Outlook Advanced app makes it easier to deal with
these messages by providing a way to get to the attachments without using
the mouse cursor, which saves time. Still, it is often more convenient to
simply use the context menu to get to an attachment without opening the
message. This occurs with messages from some senders, but not others.

I have done a Google search on this and find nothing, so am wondering if
this could somehow be a Window Eyes issue, although it doesn't make much
sense to me that it would be. Is anyone else having this problem? Have you
found a solution? For the GW team, could this be a WE issue?


Richard Petty
ILRU - Independent Living Research Utilization [email protected]
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