Hi Steve and all.

I have a friend who is running GWSkype and her problem is that when she opens 
the program, it sits there not responding and then closes. What can she do to 
fix this problem? I told her to uninstall and reinstall with no success. 
Anuything else she can try? She is running Windows XP.

Duyahn


  ----- Original Message ----- 
  From: Stephen Clower 
  To: mark 
  Cc: gwmicro info 
  Sent: Sunday, January 01, 2012 11:48 AM
  Subject: Re: gw skype help


  Mark,

  Yes. Close GWSkype, remove %appdata%\gwskype\settings.dat, and restart the 
program to cause it to revert to its default settings.

  Regards,
  Steve


  On 12/23/2011 10:28 AM, mark wrote: 
    Hi is there a way of removing a file to put back gw skype to the defult 
settings
    only i cant get the main window  to open its running in the system tray  
and it tells me who is coming online and off line
    but that is all cant access the contact window to rung any one or text them
    mark.


-- 
--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

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