Hi Duyahn and all try deleting the Skype folder in %appdata%.

Christopher H

On 01/01/2012 17:55, Duyahn Walker wrote:
Hi Steve and all.
I have a friend who is running GWSkype and her problem is that when she
opens the program, it sits there not responding and then closes. What
can she do to fix this problem? I told her to uninstall and reinstall
with no success. Anuything else she can try? She is running Windows XP.
Duyahn

    ----- Original Message -----
    *From:* Stephen Clower <mailto:[email protected]>
    *To:* mark <mailto:[email protected]>
    *Cc:* gwmicro info <mailto:[email protected]>
    *Sent:* Sunday, January 01, 2012 11:48 AM
    *Subject:* Re: gw skype help

    Mark,

    Yes. Close GWSkype, remove %appdata%\gwskype\settings.dat, and
    restart the program to cause it to revert to its default settings.

    Regards,
    Steve


    On 12/23/2011 10:28 AM, mark wrote:
    Hi is there a way of removing a file to put back gw skype to the
    defult settings
    only i cant get the main window to open its running in the system
    tray and it tells me who is coming online and off line
    but that is all cant access the contact window to rung any one or
    text them
    mark.

    --
    --
    Stephen Clower
    Product support specialist&  App Development
    GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
    260-489-3671 * gwmicro.com
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