What if that virus, assuming it is a virus, has infected the data files? maybe you want to scan the data files for viruses before you copy them? Kevin Huber
On 5/22/12, Stephen Clower <[email protected]> wrote: > Hello Mike, > > It sounds like you might have a more serious problem at hand. > Specifically, a virus or similar malicious application has done > something to your computer. If possible, I would suggest using the > rescue disk to save all of your important data to another hard drive, > reformat the existing system drive, and reinstall Windows. Before > copying anything back to the machine you will want to run an in-depth > virus scanner to be doubly certain that the offending badware has been > removed. > > Regards and good luck, > Steve > > > On 5/22/2012 4:04 AM, Mike wrote: > > Hello Stephen > > > > Re our email exchanges of a couple of weeks ago about strange bleeps > > from inside my computer. > > > > On Sunday 13th I clicked on a doc file, with the same result. I.e the > > machine bleeped and then froze. I couldn't do anything with it and > > eventually had to hard boot. The machine hasn't booted since. A sighted > > friend tells me the following message appears almost immediately after > > switching on: > > > > Windows cannot find the file "windows/system32/config/system > > > > That is all that is visible. > > > > I have tried booting from a Windows 7 recovery disk and have made some > > progress but don't know which file I am searching for. When my friend > > tries clicking on different files within the directory we get the > message: > > > > "this file does not contain information about your hardware". > > > > Any suggestions please? If not, the loan of a large hammer would be > > appreciated. > > > > Mike. > > If you reply to this message it will be delivered to the original sender > > only. If your reply would benefit others on the list and your message is > > related to GW Micro, then please consider sending your message to > > [email protected] so the entire list will receive it. > > > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > > manage your list subscription at http://www.gwmicro.com/listserv. > > -- > Stephen Clower > Product support specialist & App Development > GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825 > 260-489-3671 * gwmicro.com > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
