Richard,

Try going to preferences using the hotkey. By default it is defined as 
Ctrl-Alt-Tab. Do this with Word open. If that doesn't work, check to make sure 
you haven't inadvertently redefined the hotkey.


Richard Petty
ILRU - Independent Living Research Utilization 
[email protected] (E-Mail)

-----Original Message-----
From: richard kurlander [mailto:[email protected]] 
Sent: Monday, August 20, 2012 1:10 AM
To: [email protected]
Subject: still having trouble with word advanced features ap

using word 2010 still having with word advanced ap. when I go to 
windoweyes control pannel then to alta for aps then to word advanced 
features ap then press on preferences dialogue I get menu closed and 
you are back to the windoweyes control pannel and you hear screen 
closed or keyboard closed you don't the options for the preferences.

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