Hi, Ralf.
You can still access the ribbon by pressing the Alt by itself, then the
letter you want. Instead of holding down Alt, then pressing H, for
example, press Alt, let go of Alt, then press H. So you still have
complete access to the ribbon. It's just a small caveat of using the
Outlook Enhanced app add-in.
Thanks,
Aaron
On 10/23/2012 4:00 AM, Ralf Kefferpuetz wrote:
Good morning,
WE 8b1, Win7 64bit, Office 2010.
With message virtualization turnd on, when reading a HTML
message,ribbon shortcuts are no longer working. All you hear is a ding
sound, for example Alt-H J to open the Junk section., means you can't
. use the ribbon anymore.
Also, when opening the ribbon with Alt-H, and closing it with alt, you
are placed either in the to or bcc fieldof the message, and no chance
to go to the message body again. You need to re-open the message to
read its content.
Also control-f does no longer forward a message, it opens the find
dialog instead. Alt-h f w is also not working , because the ribbon
shortcuts don't work.
Best regards,
Ralf
Ralf Heinrich Kefferpuetz
Web: http://www.keffi.eu
Facebook: http://www.facebook.com/Keffi.eu
Germany
--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
