Vic,

My comment was specifically to Jim as he specifically said the physical mouse never works but the hotkeys do. Are you saying your symptoms are exactly the same as this yet your mouse voice is definitely on? If that is the case than the only other option is Window-Eyes isn't able to see the mouse move events...meaning it doesn't know your mouse has been moved if you use the physical mouse.

Doug

On 11/6/2012 3:55 PM, [email protected] wrote:
Doug, this isn't the case in the two scenarios I outlined.

Vic
-----Original Message-----
From: Doug Geoffray [mailto:[email protected]]
Sent: Tuesday, November 06, 2012 2:55 PM
To: James Roberts
Cc: [email protected]
Subject: Re: Problems Reading with the Physical Mouse with WE Beta

Jim,

This tells me you have the mouse voice turned off.  If it is off the
physical mouse won't read anything but the hotkeys will.  This is in the

Mouse / Voice option in the Window-Eyes control panel.

Doug
On 11/6/2012 3:49 PM, James Roberts wrote:
Hi Doug

Redrawing the screen does not help. Reading with the physical mouse is
lost in all open programs and any program I open. Reading by moving
the mouse cursor with the arrow keys still works.

Thanks
Jim

At 04:02 PM 11/5/2012, Doug Geoffray wrote:
James,

Next time you get into this situation, what if you do a screen redraw
(insert-backslash) instead of restarting Window-Eyes?

Doug
On 11/5/2012 3:09 PM, James Roberts wrote:
Hi

I am finding that I lose the ability to read by moving the physical
mouse more often with the beta than previously. When I can't read
with the mouse I have to close and restart WE to get the feature
back. I haven't been able to identify a pattern to this yet.

Win 7 64 bit and WE beta

Jim Roberts
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