Hello Kim,
Please go to www.gwmicro.com/voices, enter your serial number, and
re-install your synthesizer authorization. If that doesn't solve your
issue, feel free to give us a call and we can work with you directly.
Thanks,
Steve
On 12/19/2012 7:07 PM, Kim Lingo wrote:
I had some screen resolution problems yesterday that
required sighted help to resolve. Also, my copy of Window-Eyes wasn't
working right. Specifically, the numpad keyboard for my laptop wasn't
working. After speaking to someone today on the phone in technical
support, he advised mt to re-install the video driver for my video
card. I did that with sighted help this afternoon.
It still didn't fix the problem with the keyboard, so I removed version
8.0, and installed version 7.5. I then ran the upgrade I downloaded,
and this seems to have fixed everything. The interesting thing is that
I now have the DecTalk voice back, which I think I had lost with the
original upgrade. I also am unable to run the Vocalizer synthesizer to
use the voices I bought with the English license. The final problem is
that apparently, Window-Eyes thinks i have a demonstration copy.
Any ideas?
Kim Lingo If you reply to this message it will be delivered to the
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--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
