Well, since you know it is one of two apps, you are suggested to do the following.
1. Disable one of the apps. 2. Open Word, and close it again. Do you get the error message still? If so, go back to the App Manager, and do as follows. 3. Reenable the app you disabled above. 4. Now, disable the other app. 5. Open, and then close Word. Did this solve your problem? At this point, you should know which app would be causing the actual error message. BTW, exactly what is the error message? You did not say. To open the App manager, for disabling and enabling individual apps, do like this: A. Ctrl-Backslash, opens WE ControlPanel. B. Alt-A, opens the App menu. C. Right-arrow, to expand the menu. D. Twice Down-Arrow, and you are at the entry App Manager. Hit Enter. E. you are now presented with a list of apps installed on your computer. Arrow down to the app in question. F. Hit Alt-E, to Disable or Enable the app. Give the app a second or two, to switch state. G. When all done, hit Escape, and you will be back in the WE Control Panel. From here, simply continue your computer activity. ----- Original Message ----- From: Morné van der Merwe To: [email protected] Sent: Wednesday, January 23, 2013 6:54 PM Subject: Annoying problem with an app Hello list, I'm getting annoyed with either the Word Advanced Feature app or the Word Navigation app. One of them causes an error messages each time I close Word. I even tried to send a message to the creator of the app, but without success. Firstly: How do I get to know which app causes the trouble? Secondly: How do I fix the error message? Kind regards Morné If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
