We have something like that.  If we're not on ours for an hour.  It logs you 
out.  I do control-alt-delete,  put in my password,  and it takes me back to 
where I left it.

From: Petty, Richard [mailto:[email protected]]
Sent: Thursday, February 14, 2013 9:34 AM
To: Vaughan Dodd; '[email protected]'
Subject: RE: Window-eyes and Corporate Security

Those are good questions. I have a suspicion that the Symantec virus protection 
used by our corporation does have an effect on how Web pages loaded. I have 
been told that this particular virus protection system also sometimes causes 
the cursor to disappear in Microsoft Office.

I would like to pose another question to try to find out if others have any 
experience with the issue. We are about to upgrade computers in our area and 
the next series will have corporate-installed time out policies. They're not 
part of the standard Windows time out and cannot be defeated by the user. If 
the computer is idle for even a very few minutes, the policy logs the user off 
the computer and the network. The user presses Ctrl-Alt-Delete and reenters a 
password. I can't find out the source of the app that's pushed to all 
computers. No doubt there are several. Before I engage in what's likely to be a 
drawn out discussion with umpteen IT security staff here, I wondered if any 
other Window Eyes users have had experience with such apps and whether they've 
posed any problems for you related to the screen reader. Even explorations get 
protracted, so the more information I have beforehand, the better able to deal 
with this I'll be. I'm trying to avoid having a new computer plopped down on my 
desk that I can't use, which will mean lost time for me. Thanks in advance.

Richard Petty
ILRU - Independent Living Research Utilization
[email protected]<mailto:[email protected]> (E-Mail)
From: Vaughan Dodd 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
Sent: Wednesday, February 13, 2013 3:19 PM
To: '[email protected]'
Subject: Window-eyes and Corporate Security

Hi all.

I am hoping that my question is as clear as it can be: I am of the opinion that 
my work's internal computer security systems are causing Window-eyes to operate 
erratically, and I wonder if there is somewhere a summary of the components of 
Window-eyes which need to be able to access software resources unencumbered by 
corporate security systems.

Apps do not install correctly; I have problems making changes to Office options 
to improve performance of Word and Excel in Office 2010, and Internet Explorer 
v9cannot be customised to take advantage of accessibility features..  Outlook 
halts a t random.

Excel crashed yesterday when I wanted to use a pull-down menu.  Unlike the 
other examples - it now looks as if my corporate profile copy of Excel is 
corrupt.    in general, whenever I want to make changes, or when a failure 
occurs, I need to wait for a support analyst with administration rights.

One of the first steps is for the analyst to restore my user profile, and this 
often means a reinstall of window-eyes, braille display drivers etc, and 
doesn't in the longer term improve stability.

I am running Windows Seven (I think Enterprise), Window-eyes v8.

My colleague uses Jaws and I know that she has instability issues as well, 
which might be influenced by corporate security.


Finally: I do not believe that I should by default blame Window-'eyes, but it 
does need an optimum environment in order to work correctly..  My Excel 
example: Window-eyes does not crash, but I think that the failure may be 
related to Window-eyes components.


Thanks.

Vaughan.



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